The Amethyst

Reviews

• LM

  Leonardo Munda

  Aug 20, 2025
  2.0
  The best tennis court in Austin. No doubt this apartment complex has the best tennis court in Austin. It’s private, has its own lights, and everyone seems to use it, even non-residents and the public! But don’t worry, the residents cover the amenities fees that’s not included in the rent price. Parking can rough though probably since the tennis court is so popular amongst the public. Maintenance crew has always been helpful though. I like them more than the tennis court. They are always punctual and helpful.
• AB

  Amelia Blankenship

  Aug 20, 2025
  1.0
  I have never had a worse renting experience in my life. Please do not move to The Amethyst unless you are interested in sacrificing your peace of mind and your health. When I first moved in, there seemed to only be a few issues that might be expected with a lazy management company. Poor fixes for sliding doors that won't stay in their tracks, fixtures on bathroom appliances not being installed adequately, paint that befits the term "landlord special," and so on. Then began the months long saga of HVAC issues. On June 18th, I submitted a maintenance request because any time I tried to run the AC at even 78 degrees, the ceiling panel for the AC unit started dripping like a faucet. Any lower, and the leak got much worse. Within the course of a day, the paint on the walls and ceiling started ballooning with the leaking fluid. The maintenance team came the next day (June 19th), and I was told that it had been fixed. Ha! The dripping had not stopped in the slightest, but instead gotten much more rapid, to the point where it was difficult to find buckets or bowls big enough to contain the leaking liquid while I was away at work. The maintenance team came to take a look at it again, and told me that they would have an HVAC specialist come by on Monday to fix it. Monday comes, and not only does the specialist not come, I'm not given any update on when I can expect them instead. I called the front office and tried to get in touch with the maintenance team multiple times, but was ignored. Between June 24th and July 4th, I played multiple games of phone tag trying to figure out what was going on. During this time, I was stuck either turning the AC unit off entirely, or running it while running the risk of having any laundry I was trying to run completely soaked with the foul-smelling, yellow liquid that continually ran from the ceiling. Black mold had also started to grow in large blooms across one of the hallway walls due to the continually collecting water. To my relief, the AC situation seemed to have been resolved by July 4th, around 2 and a half weeks after the issue began. The HVAC specialist had finally fixed the leak, and I was able to run my AC below 78 degrees...for a day. And the HVAC guy cut a massive hole in the hallway ceiling! The water damage has been left as is ever since, with the black mold being entirely ignored. On the bright side, the leak abated after about 2 days. I tried calling the front office every 2 or 3 days between July 6th and 17th to see if there was any plan to address the mold and water damage. My calls were largely ignored, so I submitted another maintenance ticket. Their response was to screw a piece of cardboard into the ceiling to cover the hole that had been left, but otherwise continue to ignore the mold and water damage after assuring me someone would come by to take a look and give a quote on how long it would take to fix. That was over a month ago, now, and nothing has changed for the better. Now that the weather is much hotter, the temperature in my apartment rests reliably between 81 and 85 degrees, no matter what I set my thermostat to. Last week I came home from work late at night to discover massive puddles all over the place, soaking the feet of my wood furniture and warping the laminate flooring. Management was kind enough to call and see if the leak had reached my apartment, to which I informed them it had. The water damage is much worse now, but evidently nobody cares. I have tried my best to fight back against the black mold this entire time, using bleach to kill and remove it where visible, but I am certain that there is an infestation in the areas that I cannot see. The cardboard and water saturated walls/ceilings are the perfect breeding ground for black mold, and I have been getting sicker over the past 3 or 4 weeks. I have been experiencing frequent migraines, a runny nose & throat irritation (I never have allergies this time of year), fatigue, joint pain, and notable brain fog. Don't move here, whatever you do.
• ZN

  Zoe Novak

  Aug 8, 2025
  2.0
  I was really excited to move in till I lost $50 worth of groceries in my first week because they did not pest control the apartment prior to me moving in. There are ANTS EVERYWHERE. I asked them to handle this.. they left a note saying they put bait out. That was a lie. I was home the entire day and no one came into my apartment. This is very disappointing after the issues I had with move in. Not off to a great start at all.
• LS

  Leandro Sanchez

  Jun 4, 2025
  1.0
  This condominium is useless, the service is inefficient, they don't fix things, for example, I've been waiting for 45 days for them to fix my washing machine, a cervical that is paid for.
• KP

  Krishna Patel

  Aug 8, 2017
  5.0
  We have lived here for over 4 months. We love the location and our apartment. The office team are always great if we need anything. Parking is tight but that has been an issue everywhere I've lived. We bought a spot and problem solved!

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