Numerous reviews highlighted ongoing maintenance problems, including unresolved pest infestations, broken amenities, and inadequate responses to repair requests.
Staff Performance
While some staff members received praise for their helpfulness and friendliness, many reviews criticized the overall management for poor communication and lack of responsiveness.
Safety Concerns
Residents expressed significant concerns about safety, citing broken security gates, thefts, and inadequate pest control measures.
Cleanliness and Upkeep
Several reviews mentioned dirty common areas, poorly maintained amenities, and issues with trash management, contributing to an overall negative perception of property upkeep.
Mixed Resident Experiences
While some residents reported positive experiences and a sense of community, many others described their time as stressful and unsatisfactory, particularly regarding noise and neighbor issues.
LF
Lyli Falls
2 days ago
5.0
El compañero Edel y roberto de mantenimiento hacen un exelente servicio, son super elegantes
YA
Yulianelis Alvares
3 days ago
5.0
El mantenimiento,,creo se llama Edel me arregló mi ventilado y la cocina es un trabajador muy eficiente quedé muy satisfecha con su trabajo
LC
Lucia Cimino
3 days ago
5.0
Muy buen trabajo por parte del compan̈ero de mantenimiento Edel me soluciono bien rapido el problema con el dishwasher y hasta me guio para saber usarlo
DC
Debbie Cole
Jan 8, 2026
5.0
Perla Lang did a great job with the tour!! We look forward to coming back!
MB
Ms. Kym Boss*Lady
Jan 3, 2026
5.0
I love it here! Very clean environment! Excellent staff! It feels like home!
Frequently Asked Questions About Preserve at Rolling Oaks
What is the address of Preserve at Rolling Oaks?
Preserve at Rolling Oaks is located at 15450 FM 1325, Austin, TX 78728, United States.
What are the opening hours of Preserve at Rolling Oaks on weekdays?
Preserve at Rolling Oaks is open from 10:00 AM to 6:00 PM Monday through Friday.
Is Preserve at Rolling Oaks open on Sundays?
No, Preserve at Rolling Oaks is closed on Sundays.
How can I contact Preserve at Rolling Oaks by phone?
You can contact Preserve at Rolling Oaks at their local phone number +1 512-270-7288 or main phone number +1 888-448-8174.
Where can I find more information about Preserve at Rolling Oaks online?
More information can be found on their website at https://www.preserverollingoaks.com, and you can follow them on Facebook and Instagram (@preserverollingoaks).
Are there any leasing specials available at Preserve at Rolling Oaks?
Yes, Preserve at Rolling Oaks offers leasing specials. Please contact them directly for details.
Which nearby grocery store can Preserve at Rolling Oaks residents visit?
Residents can visit Amazonas Latin Market, which is a nearby grocery and health food store.
What are some nearby dining options around Preserve at Rolling Oaks?
Nearby dining options include Krispy Krunchy Chicken, Fresh Donuts café, Midway Pub, Quick Hill Bar And Grill, and Which Wich Superior Sandwiches.
Are there any nearby entertainment or recreational spots close to Preserve at Rolling Oaks?
Yes, residents can enjoy Austin Raceway Park, a park and race track amusement area, and the Willow Trace playground and arts venue nearby.
What nearby services are available for Preserve at Rolling Oaks residents who need storage or personal care?
Nearby services include StorageMart and Noah's Ark Self Storage for storage needs, and Loc’d in with Katt for hair extensions and Soul Spa for day spa services.