Brand Certified
Preserve at Rolling Oaks
3.9(386 reviews)
Certified by Preserve at Rolling Oaks • Mar 01, 2026
Business Details
15450 FM 1325, Austin, TX
78728, United States
Certified by Preserve at Rolling Oaks • Mar 01, 2026
(888) 448-8174
Certified by Preserve at Rolling Oaks • Mar 01, 2026
https://www.preserverollingoaks.com
Certified by Preserve at Rolling Oaks • Mar 01, 2026
About
Certified by Preserve at Rolling Oaks • Mar 01, 2026
Apartment BuildingApartment Rental Agency
Location
Certified by Preserve at Rolling Oaks • Mar 01, 2026
Hours
Certified by Preserve at Rolling Oaks • Mar 01, 2026
Reviews
3.9
386 reviews
5 stars
256
4 stars
24
3 stars
8
2 stars
8
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing and maintenance staff, particularly highlighting individuals like Perla, Edel, and Israel for their helpfulness and efficiency.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, including unresolved requests and pest infestations, leading to dissatisfaction among residents.
Safety Concerns
Several customers expressed concerns about safety, citing issues like broken security gates, pest problems, and inadequate responses to safety-related complaints.
Cleanliness and Upkeep
Feedback indicated that common areas, amenities, and some apartments were not well-maintained, with reports of dirty pools and trash in hallways.
Mixed Experiences
While some residents enjoyed their time and appreciated the community feel, others reported significant frustrations with management and maintenance, leading to a divided overall sentiment.
- MMMichaelJan 28, 20265.0Jamison is an outstanding friendly very helpful and knowledgable leasing agent thay has helped me out on several occasions. Resolved all all my issues with remarkable results. Excellent customer service
- MRMichael RoseJan 26, 20265.0Edel was very attentive with my work order, he was able to get the fridge replaced with Roberto super friendly too. Had an issue during the recent winter storm with the heat because of the vaulted ceilings, Israel was fast enough to get the issue resolved as much as possible, ask for Edel, Robert or Israel, they’re kind and will try to solve the issue asap
- LMLeslie MartinezJan 23, 20265.0I had such a great experience with Perla!! She was incredibly kind, welcoming, and her energy made the whole process feel easy and stress-free. From the moment I walked in, I felt comfortable and supported. Highly recommend her to anyone looking for a place to call home!💕
- AMAJ McJan 20, 20265.0Edel and Isrrael are the dynamic duo of the Preserve Rolling Oaks Apartments maintenance team. When I put in a request for maintenance, they show up and get the job done, efficiently. Thank you, Edel and Isrrael for all you do and the quality care you've shown me. You guys are truly appreciated.
- AFAppleuser ForeverJan 15, 20261.0I’ve had nothing but bad experiences with the leasing office at Preserve at Rolling Oaks. For over two months, I’ve reported that multiple hallway and parking‑lot lights are out near my building. This is a serious safety issue, especially for my kids. Despite several visits, all I’ve been told is that a work order was submitted — yet nothing has been fixed. When I brought photos and videos to show how dark it is, the agent wouldn’t even look at them. Today I arrived one minute after closing, and instead of basic courtesy, the staff ignored me and walked away. My family does not feel safe here, and it’s clear that resident concerns are not a priority. Anyone considering moving here should think twice.
Frequently Asked Questions About Preserve at Rolling Oaks
What is the address of Preserve at Rolling Oaks?
Preserve at Rolling Oaks is located at 15450 FM 1325, Austin, TX 78728, United States.
What are the opening hours of Preserve at Rolling Oaks on weekdays?
Preserve at Rolling Oaks is open from 10:00 AM to 6:00 PM Monday through Friday.
Is Preserve at Rolling Oaks open on Sundays?
No, Preserve at Rolling Oaks is closed on Sundays.
How can I contact Preserve at Rolling Oaks by phone?
You can contact Preserve at Rolling Oaks at their local phone number +1 512-270-7288 or main phone number +1 888-448-8174.
Where can I find more information about Preserve at Rolling Oaks online?
More information can be found on their website at https://www.preserverollingoaks.com, and you can follow them on Facebook and Instagram (@preserverollingoaks).
Are there any leasing specials available at Preserve at Rolling Oaks?
Yes, Preserve at Rolling Oaks offers leasing specials. Please contact them directly for details.
Which nearby grocery store can Preserve at Rolling Oaks residents visit?
Residents can visit Amazonas Latin Market, which is a nearby grocery and health food store.
What are some nearby dining options around Preserve at Rolling Oaks?
Nearby dining options include Krispy Krunchy Chicken, Fresh Donuts café, Midway Pub, Quick Hill Bar And Grill, and Which Wich Superior Sandwiches.
Are there any nearby entertainment or recreational spots close to Preserve at Rolling Oaks?
Yes, residents can enjoy Austin Raceway Park, a park and race track amusement area, and the Willow Trace playground and arts venue nearby.
What nearby services are available for Preserve at Rolling Oaks residents who need storage or personal care?
Nearby services include StorageMart and Noah's Ark Self Storage for storage needs, and Loc’d in with Katt for hair extensions and Soul Spa for day spa services.
Brand Certified Facts from Preserve at Rolling Oaks
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Certified March 01, 2026Yext Knowledge Graph
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