Numerous reviews highlighted ongoing maintenance problems, including unresolved pest infestations, broken amenities, and inadequate responses to repair requests.
Staff Performance
While some staff members received praise for their helpfulness and friendliness, many reviews criticized the overall management for poor communication and lack of responsiveness.
Safety Concerns
Residents expressed significant concerns about safety, citing broken security gates, thefts, and inadequate pest control measures.
Cleanliness and Upkeep
Several reviews mentioned dirty common areas, poorly maintained amenities, and issues with trash management, contributing to an overall negative perception of property upkeep.
Mixed Resident Experiences
While some residents reported positive experiences and a sense of community, many others described their time as stressful and unsatisfactory, particularly regarding noise and neighbor issues.
DC
Debbie Cole
4 days ago
5.0
Perla Lang did a great job with the tour!! We look forward to coming back!
MB
Ms. Kym Boss*Lady
Jan 3, 2026
5.0
I love it here! Very clean environment! Excellent staff! It feels like home!
TW
Thomas Williams
Dec 13, 2025
1.0
Rodents trash dirty stairs from trash being drug not carried gates work 10 percent very dangerous living conditions high black mold bad in ac units and space do not recommend to live here gone way down ohh yeah coyotes roam the area too staff blows or push things very inexperienced think twice williamson county sheriff's office in and out all the time
ZR
Zinaldo Rodriguez
Nov 18, 2025
5.0
Jamison was very helpful and got me the information I needed. Highly recommend him for any help
JC
Jefri Cepeda
Nov 15, 2025
1.0
Todo bien bonito el condominio pero ya hace un mes que a las 10 de la noche se derraman varios tubos de agua en las carreteras frente al edificio 19 como se ve en las fotos que tomé y la administración no toma cartas en el asunto. Solo les interesa que paguemos puntual. Pero el agua que se derrama nos la cobran a nosotros en el recibo del agua junto al arriendo. Hace días me resbalé por la carretera húmeda en la madrugada y si me hubiera lastimado la administración iba a correr con los gastos médicos. Al igual que la basura yo vivo en un piso tres y el chico de la basura la sube a buscar cada 10 días y huelen mal siempre los pasillos. Solo retira la basura del piso 1 y dos que son visibles pero a los pisos 3 sube cada quincena. Debería de haber alguien que supervise de noche y no solo estar en la oficina en el aire acondicionado.
Frequently Asked Questions About Preserve at Rolling Oaks
What is the address of Preserve at Rolling Oaks?
Preserve at Rolling Oaks is located at 15450 FM 1325, Austin, TX 78728, United States.
What are the opening hours of Preserve at Rolling Oaks on weekdays?
Preserve at Rolling Oaks is open from 10:00 AM to 6:00 PM Monday through Friday.
Is Preserve at Rolling Oaks open on Sundays?
No, Preserve at Rolling Oaks is closed on Sundays.
How can I contact Preserve at Rolling Oaks by phone?
You can contact Preserve at Rolling Oaks at their local phone number +1 512-270-7288 or main phone number +1 888-448-8174.
Where can I find more information about Preserve at Rolling Oaks online?
More information can be found on their website at https://www.preserverollingoaks.com, and you can follow them on Facebook and Instagram (@preserverollingoaks).
Are there any leasing specials available at Preserve at Rolling Oaks?
Yes, Preserve at Rolling Oaks offers leasing specials. Please contact them directly for details.
Which nearby grocery store can Preserve at Rolling Oaks residents visit?
Residents can visit Amazonas Latin Market, which is a nearby grocery and health food store.
What are some nearby dining options around Preserve at Rolling Oaks?
Nearby dining options include Krispy Krunchy Chicken, Fresh Donuts café, Midway Pub, Quick Hill Bar And Grill, and Which Wich Superior Sandwiches.
Are there any nearby entertainment or recreational spots close to Preserve at Rolling Oaks?
Yes, residents can enjoy Austin Raceway Park, a park and race track amusement area, and the Willow Trace playground and arts venue nearby.
What nearby services are available for Preserve at Rolling Oaks residents who need storage or personal care?
Nearby services include StorageMart and Noah's Ark Self Storage for storage needs, and Loc’d in with Katt for hair extensions and Soul Spa for day spa services.