Preserve at Rolling Oaks

3.9
366 reviews

About

Apartment BuildingApartment Rental Agency

Location

Preserve at Rolling Oaks
15450 FM 1325, Austin, TX
78728, United States

Hours

Reviews

3.9
366 reviews
5 stars
237
4 stars
24
3 stars
8
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including unresolved pest infestations, broken amenities, and inadequate responses to repair requests.

Staff Performance

While some staff members received praise for their helpfulness and friendliness, many reviews criticized the overall management for poor communication and lack of responsiveness.

Safety Concerns

Residents expressed significant concerns about safety, citing broken security gates, thefts, and inadequate pest control measures.

Cleanliness and Upkeep

Several reviews mentioned dirty common areas, poorly maintained amenities, and issues with trash management, contributing to an overall negative perception of property upkeep.

Mixed Resident Experiences

While some residents reported positive experiences and a sense of community, many others described their time as stressful and unsatisfactory, particularly regarding noise and neighbor issues.
  • DC
    Debbie Cole
    4 days ago
    5.0
    Perla Lang did a great job with the tour!! We look forward to coming back!
  • MB
    Ms. Kym Boss*Lady
    Jan 3, 2026
    5.0
    I love it here! Very clean environment! Excellent staff! It feels like home!
  • TW
    Thomas Williams
    Dec 13, 2025
    1.0
    Rodents trash dirty stairs from trash being drug not carried gates work 10 percent very dangerous living conditions high black mold bad in ac units and space do not recommend to live here gone way down ohh yeah coyotes roam the area too staff blows or push things very inexperienced think twice williamson county sheriff's office in and out all the time
  • ZR
    Zinaldo Rodriguez
    Nov 18, 2025
    5.0
    Jamison was very helpful and got me the information I needed. Highly recommend him for any help
  • JC
    Jefri Cepeda
    Nov 15, 2025
    1.0
    Todo bien bonito el condominio pero ya hace un mes que a las 10 de la noche se derraman varios tubos de agua en las carreteras frente al edificio 19 como se ve en las fotos que tomé y la administración no toma cartas en el asunto. Solo les interesa que paguemos puntual. Pero el agua que se derrama nos la cobran a nosotros en el recibo del agua junto al arriendo. Hace días me resbalé por la carretera húmeda en la madrugada y si me hubiera lastimado la administración iba a correr con los gastos médicos. Al igual que la basura yo vivo en un piso tres y el chico de la basura la sube a buscar cada 10 días y huelen mal siempre los pasillos. Solo retira la basura del piso 1 y dos que son visibles pero a los pisos 3 sube cada quincena. Debería de haber alguien que supervise de noche y no solo estar en la oficina en el aire acondicionado.

Frequently Asked Questions About Preserve at Rolling Oaks

What is the address of Preserve at Rolling Oaks?

Preserve at Rolling Oaks is located at 15450 FM 1325, Austin, TX 78728, United States.

What are the opening hours of Preserve at Rolling Oaks on weekdays?

Preserve at Rolling Oaks is open from 10:00 AM to 6:00 PM Monday through Friday.