Business Details
About
Apartment BuildingApartment Rental Agency
Your lifestyle extends beyond the square footage of your home. At Onyx183, ideally located in Austin, TX, was designed to add ease to your life from your commute to your work out. Select your affordable modern luxury 1, 2, and 3 bedroom apartments from our variety of floor plans today! Whether offering you a well-equipped fitness center, or placing you closer to Austin's shopping, dining, and world-class business sector, no detail at Onyx183 was left unturned!
Location
Hours
Reviews
3.6
278 reviews
5 stars
158
4 stars
22
3 stars
7
2 stars
15
1 star
76
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management responsiveness, lack of communication, and unprofessional behavior from staff.
Maintenance Problems
Many customers reported ongoing maintenance issues, including plumbing problems, pest infestations, and slow response times to service requests.
Mixed Customer Service
While some staff members received praise for their helpfulness and professionalism, others were criticized for being dismissive and unhelpful.
Safety Concerns
Several reviews mentioned safety issues, including crime in the area and inadequate security measures.
Cleanliness and Upkeep
Customers expressed dissatisfaction with the cleanliness of the property and amenities, including dirty pools and poorly maintained common areas.
- RCRoberto Rodríguez capoteJan 5, 20265.0Happy here
- MTMadeline TullosDec 11, 20251.0The absolute worst experience I’ve ever had with a rental. I’m just going to bring up the problems after the most recent ownership switch. I had to break my lease because I tried to get them to come fix my toilet since the old plastic piece snapped on the stopper when i flushed one day so it was constantly running and i had to turn the water off i sent several work orders, called them and asked about in person and they never fixed it the last 6 months I lived there. Also had a roach infestation which I all brought up and had a ticket for.. it didn’t improve my apartment was unlivable. I’d come home to a roach in my bed or on countertops. on top of all that when they changed the locks to key pads they were supposed to send an email with the code and they never emailed me a code I checked everywhere in my email and when I got off work at night I called the emergency number several times no one picked up I had to sleep in my car around the block in front of my sisters house. When I went to the office and told them in the morning they showed no remorse not a sorry nothing. They gave me a passcode that didn’t work, I went back they gave me a link to how how to reset the code the link didn’t work, I gave up and used my key for the remainder of the time. The office is completely unorganized and will put off charges to charge later fees ended up charging me almost $5000 to move out of an unlivable apartment, there are sooo many other instances I could list… I really am so exhausted from it at this point but please save yourself and avoid this place.
- LILarry Hawkins IIDec 1, 20255.0My Wife and I have recently moved in and the entire staff (front office + maintenance) have exceeded every expectation we've had. From move-in to fulfilling service requests ASAP, it's been a great experience. Shout out to Elia, Ken, Daisy, Aldo, and everyone!
- SVSai VikramNov 24, 20251.0Simply stupid, maintenance-maintanance. Always has some problem , water is like 50/50 all the time and the pools are not even maintained, water shutoffs are like too often now a days
- ZZZENNov 21, 20255.0Daisy was literally so helpful, kind and empathetic to my situation.
Frequently Asked Questions About Onyx183
What types of apartments are available at Onyx183?
Onyx183 offers affordable modern luxury 1, 2, and 3 bedroom apartments with a variety of floor plans.
Where is Onyx183 located?
Onyx183 is located at 6800 McNeil Dr., Austin, TX 78729, United States.
What are the leasing hours for Onyx183?
Leasing office hours are Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Onyx183 have fitness amenities?
Yes, Onyx183 features a well-equipped fitness center for residents.
How can I contact Onyx183 for leasing inquiries?
You can contact Onyx183 at their main phone number +1 512-257-4000 or the alternate phone +1 866-945-5393.
Are there any leasing specials currently available at Onyx183?
Yes, leasing specials are available. Please contact Onyx183 for details.
Which nearby gym can residents of Onyx183 use for workouts?
Residents can use Stone Creek Gym, a nearby fitness facility and landmark, for their workouts.
What childcare or preschool options are near Onyx183?
There are several nearby childcare and preschool options including Stepping Stone School - McNeil/Jollyville, Stepping Stone School, and Stepping Stone School - McNeil.
Where can Onyx183 residents find automotive service nearby?
Residents can visit Lambs Tire & Automotive - McNeil or Austin Detailing for automotive repair and service needs nearby.
What nearby amenities can residents explore before or after visiting Onyx183?
Residents might enjoy nearby dining at Sonic Drive-In, visit the Diyanet Mosque, or shop at Madison at Stone Creek condominium complex.