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Cascade Apartments

3.0
(194 reviews)

Business Details

1221 Algarita Ave, Austin, TX
78704, United States
(737) 256-7104
https://www.cascadeapartmentsaustin.com

About

Apartment Building
Come home to Cascade Apartments and begin your next chapter in our vibrant urban community. Choose from our comfortable and convenient studio, one, two, and four bedroom apartments in Austin, Texas, to find your modern oasis in the heart of the city. Past your doorstep, on-site perks like a resort-style pool and a fully equipped fitness center make our pet-friendly community the perfect fit for your active, on-the-go lifestyle. And when you���re ready to explore, exciting attractions like Barton Springs are just a few miles away.

Location

Cascade Apartments
1221 Algarita Ave, Austin, TX
78704, United States

Hours

Reviews

3.0
194 reviews
5 stars
84
4 stars
9
3 stars
8
2 stars
8
1 star
85

What are people saying?

AI-generated from recent customer reviews

Pest Issues

Numerous reviews highlighted severe pest problems, including roach and rat infestations, making living conditions unsanitary.

Management Problems

Customers frequently reported unresponsive and disorganized management, with many expressing frustration over unresolved maintenance requests and poor communication.

Maintenance Quality

While some residents praised the maintenance team for their responsiveness, many others experienced ignored requests and inadequate repairs.

Mixed Customer Service

Feedback on customer service was mixed; some staff members were noted as helpful and friendly, while others were described as rude and unprofessional.

Amenities and Cleanliness

Amenities were often reported as broken or poorly maintained, and many residents noted issues with cleanliness in common areas.
  • RR
    Robert
    1 day ago
    5.0
    Ashley was bery very kind and helpful and is doing a great job. She is great!
  • AR
    Alissa Rodriguez
    2 days ago
    1.0
    If I could do no stars I would. I lived at this apartment community for almost 14 months (I moved out about two months before my lease ended). I normally don’t leave reviews, but I genuinely want to warn others so they can avoid the experience I had. Please don’t let the price fool you. It may look affordable, but it was not worth it. I stayed in Unit 225, and my AC did not work for two straight months. I submitted multiple maintenance requests, left several voicemails, and even went to the office in person. At first, they didn’t even have the correct key to my unit. I had to provide them with a copy of my key so they could make one. Even after that, no one came to fix it until I repeatedly went into the office and asked again. When maintenance finally showed up, they had an attitude. It was incredibly frustrating and stressful, especially dealing with no AC for that long. I also had issues with my dryer. It worked for about two weeks after I moved in and then completely stopped. I contacted maintenance, and I was basically told they couldn’t help. I had to air-dry my clothes for months. It felt like no one cared. The property itself is very old (I’ve heard it dates back to around the 1970s or even earlier), and it shows. There were constant bug issues, no matter how clean I kept my apartment. Toward the end of my lease, I started seeing rats. That was the final straw for me. Communication was terrible. Voicemails often went unanswered, and management turnover seemed constant. It never felt like residents were a priority. I cried many times living here because I felt stuck and unheard. I stayed longer than I should have. I’m sharing this so others can make an informed decision. Until there is new management and serious improvements, I would strongly recommend looking elsewhere. Definitely not renewing and will not be coming back. Attached photos of catching a rat, bugs, and rat poop. SAVE YOURSELF & RUN.
  • TK
    Tia K
    Jan 25, 2026
    1.0
    Infested with roaches other bugs and rats they say your rent is 900 for a 1 bedroom then every month it goes from 1300-1400 dollars they don’t fix anything takes weeks for them to come and when you move out they charge you a full rent price and other fees they can’t explain what it is for they just want you to pay it before they put it on your credit it’s also have bad growing mold these apartments need to be shut down there nothing sanitary and livable about these apartments a animal doesn’t even deserve to live here and the management doesn’t care because they doesn’t have to live here they just want your money
  • SB
    steppa leigh banz
    Jan 17, 2026
    1.0
    Rat infested don't do nothing bout it ready got bit and so did my mom nothing ever done been dealing with it for almost two years AC been out for a year Nothing ever gets fix or the pest control don't come rats all over outside and inside and in the walls Management really bad
  • BM
    Brandi Mcafee
    Jan 14, 2026
    1.0
    These apartments are the worst!!! They have a pest problem and Rats!!! Management was all over the place and unorganized!!!! The pool was down all year long and none of the amenities properly worked!! Here is a few photos of how the rats were in my apartment.

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