Customers consistently praised the exceptional service provided by loan officers, particularly highlighting their responsiveness, patience, and willingness to answer questions.
Smooth Process
Many reviews noted the seamless and stress-free experience during the mortgage process, with several customers mentioning quick closings and efficient handling of paperwork.
Personal Touch
Several customers appreciated the personal attention and care they received from loan officers, making them feel prioritized and supported throughout their home buying journey.
Competitive Rates
Customers frequently mentioned that Austin Capital Mortgage offered competitive interest rates, often better than those from other lenders.
Expertise and Guidance
Reviewers highlighted the expertise of the staff, particularly in guiding first-time homebuyers through the complexities of the mortgage process.
JR
Josh Rasmussen
2 days ago
5.0
Jeff and team are first-rate. The communication was fast, accurate, extremely helpful, professional, AND personable. With many services in house, they are able to save on fees that other lenders have, and they offered a very competitive loan (even offering match my best comparison quote). You can't go wrong with Austin Capital Mortgage. Their reputation speaks for itself.
JC
Jeff Campbell
5 days ago
5.0
I have used Charlie, Adrienne, and the team at ACM for over a decade on at least 6 transactions and keep coming back for more. The friendliness, timeliness, and outstanding service and follow-through speak for themselves!
DH
David hawkins
6 days ago
5.0
I enjoyed and appreciated the patience of Austin Capital Mortgage. What started out as a question about what if ended up in reality. They were friendly, understanding, and professional.
JJ
Jon
Aug 12, 2025
5.0
Tom Oltmann. Is. The. Man.
I've financed a handful of houses in the past with mediocre results, but the experience I had with Tom at Austin Capital Mortgage was off the charts. The personal touch was incredible. Tom was hands-on through the whole process. He didn't hand me to the next department. He gave me an overview of the process, answering every question, contacting me if any help was needed, worked with us to get the DTI where it was needed and getting the whole thing through to the finish line. I know Tom does these things all day everyday with hundreds of clients, but he made us feel like we were the number one priority and the only one he was working with. As I said, the personal touch was incredible! Thank you Tom! I will be recommending you to all my family and friends!
Jon in Salado
NW
Niall Walsh
Aug 1, 2025
5.0
My wife and I recently purchased our first home thanks to Tom Oltmann's world-class services. As first-time buyers, the entire process was a bit daunting before establishing a relationship with a loan officer: we had no idea who to contact first, what questions we should ask, what information we should prepare in advance, etc. Boy, did we luck out. Tom's expertise was evident from the first conversation I had with him. Not only did he spend a good half-hour on the phone with me answering questions prior to entering into a formal business relationship, he also put zero pressure on us to go with him/Austin Capital Mortgage. In fact, he actually encouraged our desire to do additional research to make sure that he and his firm were a good match for us (huge green flag, imo). Having time and space to make one of the most significant decisions of one's life, free from hard-sell tactics that leverage a sense of urgency into unprepared action, was incredibly important to us.
As we progressed through the buying process, Tom was always knowledgeable, personable, and, most importantly, a quick phone call away. We never encountered an issue that couldn't be resolved by reaching out via phone or text.
I seriously cannot give Tom enough praise. He turned an intimidating and seemingly opaque journey into a walk in the park. If ever we find ourselves in a position that necessitates the purchase of a new home in the same area, Tom will be the first person we call.
Thanks again, Tom!
Frequently Asked Questions About Austin Capital Mortgage
What services does Austin Capital Mortgage provide?
Austin Capital Mortgage offers mortgage services including home loans, refinancing, self-employed loans, and FHA loans.
Where is Austin Capital Mortgage located?
Austin Capital Mortgage is located at 3801 N Capital TX Hwy STE J 180, Austin, TX 78746, USA.
What are the business hours of Austin Capital Mortgage?
Austin Capital Mortgage is open daily from 9:00 AM to 9:00 PM.
How can I contact Austin Capital Mortgage for more information?
You can contact Austin Capital Mortgage by phone at +1 512-891-0778 or email at kari@austincapitalmortgage.com.
What experience does Austin Capital Mortgage have in the mortgage industry?
Austin Capital Mortgage has over 25 years of local mortgage expertise in Texas since 1996.
Does Austin Capital Mortgage have an online presence?
Yes, you can visit their website at https://austincapitalmortgage.com and their Facebook page at https://www.facebook.com/115348361816112.
Are there any hair salons near Austin Capital Mortgage?
Yes, nearby hair salons include Strands and Co, Stylin' U, Dapper Dermatology, and Dash of Glamour Studio, which are convenient for customers wanting beauty services before or after their visit.
What shopping options are near Austin Capital Mortgage?
Near Austin Capital Mortgage, you can visit Davenport Village shopping center, The Blushing Bride Boutique, Valentines, and Point of Origin for clothing, bridal, and gift shopping.
Are there any spas or beauty salons close to Austin Capital Mortgage?
Yes, Amy's Skin Spa and Lashes, Inspire Day Spa, Face To Face Spa at Davenport Village, and Pink Lady Lash are nearby for relaxation and beauty treatments.
What nearby facilities might be useful for families visiting Austin Capital Mortgage?
Families can find nearby schools such as Ace Academy and Lash Boss University, plus nearby pet care at Firehouse Animal Health Center.