They don’t deserve any stars. They do not maintain our community pool as they’re supposed too, they literally neglect everything but are quick to try and fine you for silly little things. HOA is a joke anyway, but this company is absolutely garbage. If you are buying a home and see this company as the HOA management, RUUUUN
LG
Laurie Gotcher
Jan 24, 2020
1.0
Skulking around & taking photos from a car like you're casing my property. Very unprofessional & unresponsive
DD
dll
Mar 30, 2018
5.0
holly sheen has always been prompt in her responses to me and successful in taking care that any request i have made to her is completed promptly. her job would be overwhelming to most people and her tenacity and professionalism is the key to her longevity in a business that would defeat most people. woods of travis country
JW
Jenn White
Oct 3, 2015
1.0
Words cannot describe the worst service I've ever had. This company is only out for themselves and direct the board to believe the fees that Associa has piled onto my account will go to the HOA and that Ive been trying to resolve for at least 4 months! We all know these fees benefit Associa only. No return calls and still no resolution. I continue to pay my dues on time and still getting fees and fines for a late fee I haven't had resolved. Being that I've been on the Board before it sickens me that they make a simple late fee balloon into hundreds of dollars with threats of liens on a brand new home. Anyone reading this think twice about using them as your management company.
CS
Cord Shiflet
May 20, 2015
1.0
Stephanie....you seem to be reading these posts. I can't believe any company would tolerate this. NOBODY gave you more than 1 star. You guys have a phone and you don't seem to answer it. how about starting with that!!?? I can't believe anyone looking at these reviews would sign up with your company....and after my brief experience I'm wondering why we went with you. I am the past president of our HOA and will bring this up to our board. You guys have a lot of room for improvement.
Frequently Asked Questions About Associa Hill Country
What services does Associa Hill Country provide?
Associa Hill Country is a community association and property management company in Texas, offering property and building maintenance and community association services.
Where is Associa Hill Country located?
Associa Hill Country is located at 4009 Banister Ln, #300, Austin, TX 78704, US, in the Associa Hill Country building.
What are the business hours of Associa Hill Country?
Their hours are Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. They are closed on Saturday and Sunday.
How can I contact Associa Hill Country?
You can reach them by phone at +1 512-328-6100 or email at customerservice@associaonline.com.
Does Associa Hill Country have a website?
Yes, their website is https://www.associahillcountry.com.
What nearby legal services are close to Associa Hill Country?
Nearby legal service providers include Maruri Law Group and The Zimmerman Law Firm, which could assist customers with immigration or personal injury law needs adjacent to their visit.
Are there mental health counseling services near Associa Hill Country?
Yes, there are several nearby counseling and mental health providers such as Somatic and Trauma Therapy - Justin Haber, Jami Lynn Bula Psychotherapy, and Austin Relational Therapy, which customers might find helpful.
What financial and insurance services are located near Associa Hill Country?
Nearby financial and insurance services include Edward Jones - Financial Advisor: Jonathan M Bryan and Dustin D Goss, as well as Nationwide Mutual Insurance Company and Lori Tuggle State Farm Agent.
Is public transportation or landmarks near Associa Hill Country to help customers find the location?
While specific transit stations are not listed, Four Park Place is a nearby landmark and property management site customers can use as a reference point when visiting Associa Hill Country.
What other types of businesses are located around Associa Hill Country that customers might use?
Nearby businesses include Austin City Alarms for home security, Assurance Roofing & Exteriors for home services, and Sidebar Technology Solutions for IT and computer repair, offering various support options for property needs.