April Realty Services Inc

Reviews

• ZZ

  zoëdoubledot

  May 22, 2020
  1.0
  Even though we signed a lease that locked us in for over a full year, we recieved notice of an ending to our lease 9 months before what we signed for, as well as an increase in our rent. This is a clear case of disorganization and mismanagement on their part. During this stressful time, the last thing I want to be doing is having to remind the rental company of the lease that we signed together.
• SB

  Steven Bunch

  Jul 13, 2017
  5.0
  Truly Austin
• TK

  Tonyone Kanobie

  Jul 27, 2016
  1.0
  We have this company 2000.00 in security deposits. They are charging us for screen doors that were not there when we moved in. They are charging us for debris them at was there when we moved in. They just now got me what was left of my deposit. Which was only 250.00. These people are scam artists. They steal people's hard earned money. Then just give you a run around chasing your tail to try and get anything back.
• RP

  Rex P

  Aug 10, 2015
  5.0
  People are so quick to leave a negative review but never take the time to leave a good one. I have been living in a house they manage for 2 months now and I can tell you this much..... If you call them, they answer the phone. If you call them with a concern they address it right away. We purchased a water softener and called asking for help with installation. The owner answered the phone and said he would take care of it and the next day it was done. He didn't help me with the installation he actually just had it installed. I had an issue with a door not properly closing, they came in took the door off the hinge shaved it and made the door fit. Keep in mind they don't own the house they just manage the property for the owner. Also this was a house they just took over management of. In the beginning the staff informed me that this was a new property to their company so if there are any problems at all just pick up the phone and call. And in 2 months I have called 4 times and all 4 times somebody answered the phone and the issue was dealt with. The carpets were in decent condition before we moved in during pre-inspection they went through the trouble of having new carpets put in. With the amount of properties they manage I'm shocked nobody has come through to leave good reviews. If you have concerns they will address it. The sad part is when people have concerns they call in complain and give attitude. Keep in mind the person you are talking to didn't build the house or cause the problems that you are going through. What ever happened to common courtesy? I bet if we look at the complaints compared to the amount of properties they manage its more than likely less than 0.5% of people who are actually complaining if that at all. People should work on being polite about resolving issues instead coming out with guns blazing. This isn't elementary school for pete's sake....

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