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TwentyOne15

3.4
(342 reviews)

Business Details

2115 Park Springs Cir, Arlington, TX
76013, United States
(817) 484-6370
https://www.twentyone15apts.com

About

Apartment Building
Welcome to TwentyOne15, your cozy and comfortable new home in Tarrant County. These gorgeous garden-style apartments feature upgrades like wood-style floors, granite counters, and a private patio or balcony, and our floor plans are designed to suit your every need.

Location

TwentyOne15
2115 Park Springs Cir, Arlington, TX
76013, United States

Hours

Reviews

3.4
342 reviews
5 stars
180
4 stars
18
3 stars
12
2 stars
25
1 star
107

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted slow and ineffective maintenance responses, with many residents experiencing unresolved plumbing, heating, and pest control problems.

Customer Service

While some customers praised the office staff for their friendliness and helpfulness, many others reported poor communication and unresponsiveness from management.

Living Conditions

Several reviews mentioned serious issues with cleanliness, pest infestations, and safety concerns, leading to a negative living experience for many residents.

High Costs

Customers expressed frustration over unexpected fees and high rent, feeling misled about the overall cost of living in the apartments.
  • JS
    james smith
    Feb 23, 2026
    2.0
    I'm cool on this after looking at the reviews and seeing all the issues I'm hella good on that my GOD!!!!
  • DP
    Donald Perry
    Feb 2, 2026
    4.0
    Thankfully, my kitchen garbage disposal is fixed. It turned out the people above me dispose of grease and foods, their gunk got caught up in my drainage pipes! Can’t wait till I find upstair neighbors who will dispose of garbage properly. THANK you Ireyanna for following up on my toilet and garbage disposal issues.
  • AW
    Ariyanah Wiggins
    Feb 2, 2026
    1.0
    I have been here a couple months and I regret every bit of moving here, from the high rent, to the lazy staff, to the broken apartments. I’m overwhelmed and cannot express enough how not worth it these apartments are. My home is always getting flooded in, and they always say someone else busted a pipe, EVERY WEEK? It’s a new pipe broke. This is outrageous. They lie to you on the price, expect your rent to be an extra $200-$300 every month on top of what your base rent is. The office never answers the phone and I have witnessed them being in there personal device and ignoring calls. But once you go in person they are not doing anything. My upstairs neighbor always stomps even when it’s late at night and the office staff said there is nothing they can do but to call the police. My roof looks a mess from it getting leaked thru and they were supposed to fix it 3 weeks ago and they are still saying it’s going to be a couple more weeks. I’m over this apartment and I’m eventually going to call code compliance and complain to them cause this has outrageous
  • SA
    Sadie Ali
    Jan 26, 2026
    1.0
    I want to say this is a second chance leasing and there only goal is for you to pay what they ask. I told them about my specific situation which was from 2020 they said it wasn’t a problem because they have ways around it and which it’s called a co signer( OneApp Guarantee) to sign for you to get approved by the apartments. She said it would be one months rent not refundable nor does it go to the apartments it’s just to get you approved and (Juliana Prado) the specific agent I worked with said you can split the payments but she failed to say that if you split the payment they add a extra $250 and so you either pay the full amount or get charged the extra risk fee, I paid the full $1254 to avoid the fee. On TOP of that it’s an EXTRA $200 signing fee for them to actually co sign. Which they don’t tell you. Just expect you to pay. Then I paid my $250 deposit and my prorated rent which was about $450 since I moved in on 1/22/26. They said it wasn’t couldn’t pick up the keys till after 3 so I waited and then when it was 3 they were still making the keys. Then I come to pick up the keys first and foremost she says the cleaners haven’t cleaned the apartment and they would be there later today. Mind you I already moved my belongings in. No cleaners came till the next day and then the heating is not working, The same day I moved in Ariyona the front desk tried to gaslight me to think the heater was fine when I told her it doesn’t heat the unit as it shows 68 degrees. Also to keep in mind this is right before the snow storm so I wanted to make sure everything was good before they left the office. Now none of the lights work how am I supposed to unpack with NO LIGHTS. And no one can even do anything because the snow storm is already here and it’s my 5th day with no lights. So thats all I wanted to say before you move in here. And the part that gets me the most is , I actually looked at the reviews and read them to the agent (Juliana Prado) and she assured me that this was a good place to stay.
  • KW
    Kenneth Woods
    Jan 22, 2026
    1.0
    Takes them forever to fix things but quick to demand rent.

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