Business Details
About
Apartment Building
Welcome to The District on Collins, your cozy and comfortable new home in East Arlington. These gorgeous garden-style apartments are designed to suit your every need with upgrades like hardwood floors, custom tile backsplash, an electronic thermostat, and a private patio or balcony.
Location
Hours
Reviews
3.0
231 reviews
5 stars
89
4 stars
23
3 stars
11
2 stars
10
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Carolina and Terran, for their friendliness, professionalism, and helpfulness during the leasing process.
Maintenance Issues
Numerous reviews highlighted significant delays and inefficiencies in maintenance responses, with many residents experiencing unresolved issues for extended periods.
Pest Problems
A recurring theme in reviews was the presence of roaches and other pests, with many residents expressing frustration over inadequate pest control.
Living Conditions
Several reviews mentioned poor living conditions, including mold, flooding, and unclean apartments upon move-in, leading to dissatisfaction among residents.
Communication Problems
Customers reported poor communication from management regarding maintenance requests and other inquiries, contributing to a negative living experience.
- SGShelly GSep 30, 20255.0Ms Carolina at the front desk was so smart and friendly . She answered all my questions, I enjoyed touring with her .
- AAAbbeeSep 20, 20255.0Super nice staff and Carolina made sure we knew all of the specials and made us want to move in.
- SLSamuel LopezSep 8, 20255.0I want to thank Carolina for her caring and helpful ways , she was kind and sweet but at the same time very professional she was very confident in all answers to all questions I had but the best of all she put alot of effort into what I needed and wanted in a home best experience
- LTLisa TorresAug 27, 20251.0Don’t advertise the pool when leasing to people if it’s going to be closed all summer…
- MLMelinda Van LillAug 15, 20251.0This place is terrible! It's a bait and switch! Show you a decent model and then put in a broken down apartment with cabinets falling off the walls and disgusting bathrooms! And no response to work needing to be done!