Anna Town Square by Pulte Homes

Reviews

• SA

  Shahin Allafchian

  Nov 14, 2025
  1.0
  I regret buying with Pulte I purchased a brand-new Pulte home for over $585,000, and from day one we’ve had serious water pressure and water quality problems. We’ve had multiple plumbers and Pulte reps out, and the issue still isn’t resolved. We often have such low water pressure that we can’t shower or reliably use our plumbing. To make matters worse, Pulte and the City of Anna just blame each other. Pulte claims the problem is caused by the City’s “thick water” and scaling, and the City says the issue is with the builder’s installation. Meanwhile, my family is stuck living in a home that doesn’t function properly — and none of this was disclosed at closing. When I mentioned seeking legal counsel, Pulte’s willingness to help went downhill fast. Their customer service has been slow, dismissive, and more focused on deflecting responsibility than fixing the problem. And not to mention, the mortgage company Pulte required us to use was also a terrible experience — poor communication, very little professionalism, lots of delays, and a clear lack of knowledge throughout the process. It added even more stress to what should have been an exciting time for our family. Overall, I would strongly caution anyone considering buying a Pulte home. Do your research, ask tough questions, and don’t expect the level of quality or customer service you should get when spending this kind of money.
• LH

  lisa hill

  Apr 21, 2025
  2.0
  My realtor Kim Anderson posted a different perspective than what myself as the buyer had. The house is beautiful not many issues needing to be fixed. The issues I did have were about trust and with the builder, and the interest rate was advertised differently on the website which they updated after I brought it to their attention. The sales person and finance person seemed to be at odds and the prices are declining. When I noticed the price reduction to $350k of the house across the street that is basically a couple hundred square feet than mine I was told by my realtor they received no incentives but than I saw the washer dryer fridge being delivered. Make sure you get the best possible deal you can as house prices here are declining.
• JM

  Jennifer Morgan

  Jan 17, 2024
  5.0
  We are thrilled with our Pulte home! From Stephanie & Jennifer, in sales, to Jared, our builder, everyone was wonderful to work with & have given us a beautiful new home.
• SB

  Saadhana Balu

  Aug 11, 2021
  5.0
  Keren Stallin went above and beyond to make sure that my husband and I were completely updated and informed on how each step of the home buying process works. She was really a big help and she was answering any and every question at any time with much patience and guidance. With this being our first time building home from scratch I am very thankful that we had Keren in our corner. She made us feel at ease knowing I was very new to this process and ensured to help explain about the company standards conveying that we are getting a quality investment that I call home. Pulte is a quality Home builder. Home prices are affordable and upgrade options are excellent and I love their standard.

Frequently Asked Questions About Anna Town Square by Pulte Homes