Progress Residential

Reviews

• PW

  Palmetra Williams

  Apr 22, 2026
  5.0
  My review is for Dante. He is so knowledgeable and works very detailed and clean. His knowledge goes over and beyond expectations
• AB

  Alex Bender

  Apr 17, 2026
  5.0
  Just had Dante from Progress come out to diagnose and fix a power outage we had in our garage. Very helpful and very timely!
• TH

  Traycee Hunter

  Apr 11, 2026
  1.0
  I enquired about a property on April 7th...then I went to do a self-guided tour of a property on April 10th...I put in my application on the same day...I was notified this morning that I was approved and then I was sent a lease agreement to sign within 24hrs of receiving it...This was on a Saturday...While reviewing the lease agreement I noticed that the price of the rent had increased by nearly $100...I looked on the original listing and it clearly states that the price was increased that same day I viewed it and applied...I called Progress Residential to find out why the amount had changed...I was told that there was no one there who could help resolve the issue on the weekend...which meant that I either needed to sign the lease as it was...or they would cancel my application...I spoke with someone else again who basically said I was just out of luck so I cancelled my application and would highly recommend you do the same if you are thinking of renting from them! Not to mention the property I was going to rent was absolutely disgusting when I toured it...Do yourself a favor and look elsewhere! They're sneaky and deceptive and not anywhere I would ever rent from!!
• JS

  Jennifer Scott

  Apr 3, 2026
  5.0
  Deanna McGreevy is my Resident Account Specialist and I hope Progress keeps her and gives her a raise! She is amazing and stuck with me through a difficult situation and worked with me through everything until the issue was fixed and resolved. She is fabulous!!!
• SS

  S

  Mar 26, 2026
  3.0
  Update, 2 weeks later and I have a new fridge and was given a reasonable credit on my account for my inconvenience. The fridge took 5 days. I wont say it was an easy process, and customer service did have to esclate to managment for the credit, who after a week of to reply, I followed up with. Also, I spent a lot of time on the phone, but everything was eventually resolved. Never rent from this company, they do not take care of maintenance requests in a timely manner. Customer support was rude and dismissive. I've been waiting 7 hours for someone to come and fix my freezer as all my food goes bad. When I called for an update the request wasn't even assigned to a vendor yet.

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