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The Shay

4.5
(141 reviews)

Business Details

9 City Pl, Nashville, TN
37209, United States
(615) 492-1036
https://www.livetheshay.com

About

Apartment Building
Ready to embrace vacation-inspired living in Nashville, Tennessee? Our modern Studio, one, and two-bedroom apartments in West Nashville, TN, offer spacious, pet-friendly floor plans for rent at West End. This quiet suburban oasis is close to endless shops, dining, and recreation destinations. Our interiors were designed to elevate and streamline your day-to-day with features that are equal parts form and function, while our onsite amenities help you kick back and relax. Live it up, wind it down, or take life at whatever pace you desire ��� The Shay delivers the lifestyle you���ve been searching for. Visit today!

Location

The Shay
9 City Pl, Nashville, TN
37209, United States

Hours

Reviews

4.5
141 reviews
5 stars
117
4 stars
4
3 stars
6
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff at The Shay is consistently praised for being friendly, helpful, and responsive to resident needs.

Amenities

Residents appreciate the high-quality amenities, including a well-maintained gym, pool, and dog park, contributing to a luxurious living experience.

Safety Concerns

There are significant concerns regarding safety, particularly related to car break-ins and inadequate management response to security issues.

Noise Issues

Several residents reported noise disturbances from neighbors, particularly due to thin floors, which can impact the living experience.

Package Management

The package delivery system has been criticized for being disorganized, leading to frustrations among residents.
  • EW
    ethan w
    Feb 23, 2026
    4.0
    I lived at The Shay for a year. As with any other apartment complex in Nashville, there are several pros and cons. Pros: -great location, OneCity always felt safe to me -excellent management and maintenance teams -somewhat walkable area -nice amenities Cons: -we think that our apartment had mold, and while maintenance did look into it, I felt that it was brushed off and not taken too seriously -parking out front for guests/rideshare was almost nonexistent, as certain residents felt privileged enough to park there every single day instead of using the included parking garage (easily the biggest daily pet peeve of living here) -landscaping and property upkeep happens what felt like every single day in peak months which led to obstructed walking paths Overall, I would recommend The Shay. The management team here is incredible and will make sure your needs are met to the best of their ability.
  • JM
    Joshua Ma
    Feb 13, 2026
    1.0
    I toured The Shay after seeing several positive reviews. The tour itself was professional and well conducted. However, I ultimately chose not to apply due to their income verification requirements. As a self-employed applicant, I asked whether a combination of verified business deposits and substantial liquid assets could be used to qualify. I was informed that instead of meeting the typical annual income requirement of $67,000 (earning roughly 2.5–3x the monthly rent), I would need to maintain an average bank balance of approximately $67,000 over six months in order to qualify. That standard felt unusually rigid and not well suited for self-employed individuals, even those with strong assets and credit. If you are not a traditional W-2 employee, this may not be the best place to apply.
  • AB
    Alexandra Benson
    Dec 18, 2025
    5.0
    The Shay has been such a great place to live. The maintenance team is always on top of things when we need it, especially Craig Moore.
  • AH
    Addison Hall
    Dec 17, 2025
    5.0
    Craig Moore is our hero! He also shows up quickly and with a smile. He’s the backbone of the Shay!!
  • CA
    Christy Arms
    Dec 11, 2025
    5.0
    The Shay Apartments, a truly exceptional living experience in Nashville, TN. Nestled in a prime location, The Shay stands out as the most beautiful and luxurious apartment community in the city. With its stunning design, top-tier amenities, and unparalleled attention to detail, it’s no wonder The Shay is regarded as the finest option for modern living in Nashville. If you’re seeking a home that offers both elegance and comfort, The Shay Apartments would be the perfect fit.

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Certified March 01, 2026Yext Knowledge Graph
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