Many customers praised the quick response times and helpfulness of staff, particularly Adam Pardue, in addressing maintenance requests and inquiries.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including issues with air conditioning, plumbing, and pest control, with some tenants expressing frustration over slow resolutions.
Customer Service
While some reviews noted positive interactions with staff, others reported poor communication and unprofessional behavior, leading to mixed feelings about customer service.
Property Condition
Numerous customers criticized the overall condition of properties, citing issues such as cleanliness, maintenance neglect, and safety concerns, particularly regarding pest infestations and structural problems.
Application Process
Several reviews mentioned dissatisfaction with the application process, including issues with transparency and the handling of application fees, leading to frustration among potential tenants.
KM
kristina morgan
1 day ago
5.0
Great company! My boyfriend and I have been living in one of their houses for 8 months and everything has been smooth. The rental process was super quick. Applied, got approved, and within less than a week we were moved in!
SS
Simone
Jan 2, 2026
5.0
Good company, smooth and easy rental process and they were very responsive to any needs!!
AF
Ashlee Ferst
Dec 28, 2025
5.0
This company has been amazing and I have been living in my current apartment going on 3 years. I feel very blessed! Thank you!
DS
Devin Starr
Dec 26, 2025
5.0
Started leasing with RENEW November 1st and I have no complaints. Only good things to say. They are very responsive, offer affordable rental options, and make sure you are taken care of.
AC
Amanda Cooper
Dec 21, 2025
5.0
Great company! Always super responsive and quick to get back to us has always resolved any issues we’ve had and pleasant in communication!
Frequently Asked Questions About Renew Real Estate Services
What services does Renew Real Estate Services provide?
Renew Real Estate Services offers property management and real estate services in Nashville and Davidson County.
Where is Renew Real Estate Services located?
Renew Real Estate Services is located at 203 Point East Drive, Nashville, TN 37216, USA.
What are the regular business hours of Renew Real Estate Services?
The business is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Renew Real Estate Services observe holiday hours?
Yes, they have special holiday hours such as shorter openings and some days closed, for example, open 9:00 AM to 12:00 PM on November 26, 2025, and closed on several major holidays.
What payment options are accepted at Renew Real Estate Services?
They accept American Express, Check, Contactless Payment, Discover, MasterCard, and Visa.
How can I contact Renew Real Estate Services?
You can reach them by phone at +1 615-800-8490 or email at rentals@renewtn.com.
What online platforms can I follow Renew Real Estate Services on?
Renew Real Estate Services is active on LinkedIn, TikTok, YouTube, Facebook, Instagram (handle: RenewTN), and Twitter (handle: RenewTN).
Are there any nearby real estate agencies to Renew Real Estate Services?
Nearby real estate agencies include Tegarden and Associates, Urban Dwell Homes, East Realty Company, EXIT EAST AGENT Connection, and The Mission Team, Knoxville.
What nearby amenities might clients visit before or after visiting Renew Real Estate Services?
Clients might visit nearby places such as Salon Beauti for hair services, Kundalini Yoga by Happy Go Yogi for fitness, or Polish Nails & Concierge for beauty treatments.
Are there any nearby venues or attractions near Renew Real Estate Services for entertainment?
Yes, nearby entertainment venues include The Signature Spot and The Theater Bug concert venues, offering music and theater experiences.