Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Tannis, Don, and Jay.
Noise Issues
Several reviews mentioned significant noise disturbances, especially for residents on the first floor, due to nearby businesses and construction.
Amenities and Maintenance
While the building is generally well-kept and has beautiful amenities, some residents expressed disappointment over the lack of a pool and issues with hot water duration.
Tour Experience
Multiple customers reported negative experiences during the tour process, including missed appointments and unprofessional interactions with staff.
Location
The location of the apartments received high praise, being described as excellent and convenient, particularly for those wanting to be near the Beltline.