Maintenance Issues
Several residents reported slow responses to maintenance requests and issues with pest infestations, including silverfish.
Staff Performance
While many reviews praised the friendliness and helpfulness of the staff, there were notable complaints about the management's lack of responsiveness and professionalism.
Community Experience
Overall, residents enjoyed the community atmosphere, cleanliness, and amenities, although some expressed concerns about noise and safety.
Move-Out Charges
Multiple reviews highlighted dissatisfaction with move-out charges, feeling they were excessive and not clearly communicated.
Pricing Concerns
Several customers felt that the rent increases were unjustified given the amenities and overall experience.