Harbor Island Apartments

Reviews

• ES

  Evans Sanchez

  6 days ago
  5.0
  Angel met us in the rain to greet us and show us around! Super nice!
• EJ

  Ervin Jader

  Apr 24, 2026
  1.0
  We were really looking forward to touring Grand Island Apartments and Harbor Island Apartments, especially after reading that this is one of the safest areas to live in Memphis. Unfortunately, our experience with the leasing teams last weekend was extremely disappointing—and frankly, frustrating. 1. Lack of Proper Communication We received multiple automated text reminders confirming our tour appointments, yet no one from the leasing team showed up. We waited for nearly an hour with no communication or updates. Both properties state online (Google and their official websites) that their leasing offices are open on Saturdays from 10 AM to 5 PM. However, when we arrived for our scheduled tours, the leasing offices were closed. 2. Disrespect for People’s Time We managed to get in touch with a courtesy officer who confirmed that the leasing agent was on another tour. When I asked for contact information, it was refused, and we were told someone would reach out. We only received a message about 5 hours later asking if we wanted to reschedule. I explained we were only in town until the next morning but received no follow-up. Later that night, we received an email “rescheduling” our appointment… to the same time that had already passed, which was really funny. 3. Unprofessional Handling of the Situation A week after (just today), I received an automated apology email for “missing” us, but it felt generic and lacked any real accountability or empathy. No one introduced themselves or personally addressed the issue. It’s easy to send a templated apology; it’s harder to take ownership. I also reached out to their management company (Fogelman) on the week ofour visit and (as expected) never received a response. We flew in from out of state and dedicated time and effort to visit these properties, only to be stood up with no real follow-through. If you’re planning to visit Grand Island or Harbor Island, be aware that you might end up wasting your time. If this is how prospective tenants are treated, it’s difficult to imagine how current residents (already locked into a lease) are being handled.
• PM

  Patricia McGee

  Jan 22, 2026
  5.0
  I had a tour of an apartment at Grand Island Apartments on yesterday and let me tell you the agent, Johnathan Clark was AWESOME! He was knowledgeable, patient, and very welcoming. Mr. Clark made my experience feel very comfortable and excited. The apartments at Grand Island are great, clean and luxurious. I would definitely recommend Grand Island Apartments to others. Grand Island staff will meet all of your needs. After this experience Mr. Johnathan Clark deserves a raise. Pat M.
• PO

  Patrick O'Neill

  Nov 4, 2025
  5.0
  Johnathan helped us find a new place and he was an incredible guide! We can’t wait to make Harbor Island Apartments our new home!

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