The Trails at Mt. Moriah

3.8
357 reviews
Property Building at The Trails at Mt. Moriah in Memphis, TN

About

Apartment Building
Welcome home to The Trails at Mt. Moriah Apartments in Memphis, TN. Our apartments offer spacious one and two bedroom apartments, or a two-bedroom townhouse for you and your family. Our community provides controlled gate access, a fitness center, refreshing pool, and a tennis court! Make The Trails at Mt. Moriah Apartments your new home by giving us a call and scheduling a tour with us today!

Location

The Trails at Mt. Moriah
3048 Moriah Trail, Memphis, TN
38115, United States

Hours

Reviews

3.8
357 reviews
5 stars
219
4 stars
20
3 stars
14
2 stars
18
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the leasing agents, particularly Kierra, Traneal, and Katonia, for their professionalism, patience, and helpfulness throughout the leasing process.

Property Condition

While some reviews highlighted the property as clean and well-kept, others reported serious pest issues, including roaches and maggots, indicating a significant inconsistency in property maintenance.

Leasing Process

The leasing process was generally described as smooth and efficient, with quick approvals and helpful staff, although there were some complaints about communication and application handling.

Management Responsiveness

Several reviews noted that management and maintenance staff were responsive and attentive to residents' needs, particularly in urgent situations.

Overall Satisfaction

Overall, many residents expressed satisfaction with their living experience, citing the friendly atmosphere and supportive staff, despite some negative experiences related to pest control and management issues.
  • PG
    Pooh Goat
    5 days ago
    5.0
    Staff was very friendly and Kierra was very helpful and helped me throughout my leasing process.
  • PJ
    Paula James
    Nov 8, 2025
    5.0
    I called the Trails looking for rental information, and I must say Traneal Watkins is a GREAT leasing agent, from the moment I first spoke with her, she was incredibly responsive, knowledgeable, and professional. Traneal took the time to understand my specific needs and preferences, and she went above and beyond to find the perfect apartment for me within my budget.
  • NN
    Naajee Nelson
    Nov 6, 2025
    5.0
    My leasing consultant Ms Traneal was great. She was patient and understanding. Worked with me for a fast approval and a faster move in date. Even with my uncertainties, she made sure I was satisfied with the floor plan before signing anything. She made the whole process smooth and easy. Very helpful.!
  • DE
    Dominique Elkins
    Oct 31, 2025
    5.0
    I can’t say enough good things about my experience working with Katonia. From the very beginning, she was friendly, professional, and truly went above and beyond to make the leasing process smooth and stress-free. She was always quick to respond to any questions I had, explained everything clearly, and made sure I felt confident every step of the way. What really stood out to me was how attentive and genuine she is — she doesn’t just do her job; she actually cares about finding the best fit for your needs. Katonia kept everything organized and handled the entire process with patience and care, even when things got a little hectic. It’s rare to find someone in leasing who’s both knowledgeable and down-to-earth, but Katonia manages to be both. If you’re looking for a leasing agent who treats you like more than just another tenant, ask for Katonia. She’s truly one of the best in the business!
  • CE
    Cheyann Evans
    Oct 30, 2025
    5.0
    The process of coming viewing the apartment and getting my application in and approved was fiery fast and efficient and the lady I worked with Kierra Tate did a really good job at helping me find the best deal and apartment for me and my budget.

Frequently Asked Questions About The Trails at Mt. Moriah

What types of apartments are available at The Trails at Mt. Moriah?

The Trails at Mt. Moriah offers spacious one and two bedroom apartments, as well as two-bedroom townhouses suitable for families.

What amenities does The Trails at Mt. Moriah community provide?

The community features controlled gate access, a fitness center, a refreshing pool, and a tennis court.