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About
Apartment BuildingApartment Rental Agency
Highland Row is a mix of apartment homes and retail shops that sits in the heart of Memphis, just across the street from the University of Memphis. The community design provides a contemporary urban flare that recognizes the art and music heritage throughout the city. These studio, 1, 2 and 3 bedroom apartment homes in Memphis, combined with an abundance of amenities, make Highland Row an active destination for many lifestyles, while also offering an escape to residents who enjoy the comfort of home. Discover modern living with top amenities and call us to schedule a tour of our apartments for rent in Memphis, TN.
Location
Hours
Reviews
4.1
194 reviews
5 stars
141
4 stars
11
3 stars
3
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing staff, particularly individuals like Antonio and Taylor, for their helpfulness and dedication.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty hallways, dog waste, and pest infestations.
Management Concerns
Frequent complaints about poor management responsiveness, lack of communication, and ongoing maintenance issues were noted.
Safety and Security
Residents expressed concerns about safety due to broken security gates, package theft, and incidents of car break-ins.
Amenities and Location
While some residents appreciated the amenities and location near the University of Memphis, others felt the quality did not match the high rental prices.
- MPMelanie PierceJan 2, 20263.0Really could be an amazing place to live but if you live up steps just know the elevator stays broken. Has been broken for at least 3 days no sense of urgency and when you live on 4th it makes you rethink renewing lease. My elderly family wanted to visit me many occasions and every opportunity the elevator is broken. Makes entirely no sense in why you cannot either put in a new elevator or have consistent checks. They took away the best security that was 24 hours so now you may or may not see security. Overall love my apartment but it’s not worth almost $2k with broken things you need.
- KBKallol Kumar BhattacharyyaDec 5, 20255.0It is a great community to live. I always feel safe and secure here; very close to the University of Memphis campus. Leasing office staff are very friendly and supportive.
- CMcomesha mooreOct 14, 20255.0The leasing agent Antonio was magnificent. So patient informative and helpful!!
- MMMonae MacSep 11, 20251.0Paying $1,800 a month, you’d expect a clean and well-maintained place, but that’s far from the reality here. Dog poop in the hallways, dirty stairwells, and roaches are just part of the daily experience. This is not luxury living—it’s disappointing and frustrating. Management really needs to step up and take accountability for the conditions residents are paying premium prices for ANTONIO CAN YOU HELP GET BUILDING 3 CLEANED UP?????
- BLBoss LadySep 5, 20251.0Highland Row is a total scam. I pay nearly $2,000 a month for what is advertised as a luxury apartment, but my adult child is living in what feels like a roach and gecko motel. The photos and descriptions used to attract new tenants are completely misleading. The gate is still broken, the hallways in building 3 are disgusting, and there are roaches in the common areas, so guests have to be forewarned. It’s unsafe when people have to prop the door open because they’ve lost a key fob and refuse to pay the $100 replacement fee. The property is poorly maintained, management clearly doesn’t care, and the same issues persist with no solutions in sight. Terrible experience….and this review likely won’t get a response or any real solution. Not even mentioning the packages being stolen from the mailroom, or the fire alarm blaring every few weeks, scaring residents out of their sleep with no explanation. Fix this, I’ll post weekly until fixed.
Frequently Asked Questions About Highland Row
What types of apartment homes are available at Highland Row in Memphis?
Highland Row offers studio, 1, 2, and 3-bedroom apartment homes in Memphis, TN.
Where is Highland Row located in Memphis?
Highland Row is located at 395 S Highland St., Memphis, TN 38111, just across the street from the University of Memphis.
What are the leasing office hours at Highland Row?
The leasing office is open Monday through Friday from 9:30 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
How can I schedule a tour of apartments at Highland Row?
You can schedule a tour by visiting their website at https://www.highlandrow.com or calling +1 901-668-5252.
What amenities does Highland Row offer to residents?
Highland Row offers modern living with top amenities designed for many lifestyles, providing an active destination while offering comfort and escape for residents.
What are some dining options near Highland Row?
Nearby dining options include The Casual Pint, French Truck Coffee, Celebrity's Soul Food, Newk's Eatery, Subway, and Char Restaurant.
Are there fitness centers or gyms close to Highland Row?
Yes, nearby fitness centers include Littlejohn Fitness Academy and HOTWORX, offering services like yoga, pilates, and general gym facilities.
What entertainment or social spots are near Highland Row?
Nearby social spots include The Highlander pub and the Memphis Hightailers Bicycle Club, which provides community and sports activities.
Is there a coffee shop near Highland Row for residents to visit?
Yes, French Truck Coffee is a nearby coffee shop offering coffee and smoothie options close to Highland Row.
How can nearby places like The Casual Pint and French Truck Coffee enhance a resident's lifestyle at Highland Row?
Residents can enjoy convenient access to popular dining and social spots like The Casual Pint and French Truck Coffee, making it easy to relax or meet friends just steps from home.