Madison Flats

Reviews

• NF

  Nicole Finch

  Mar 2, 2026
  1.0
  Do Not Rent From Here I strongly advise against renting at this apartment complex. When my ex-boyfriend and I moved in, the apartment was in terrible condition. There were cockroaches everywhere, and it was obvious that the kitchen drawers had not been cleaned. The dishwasher couldn’t even be opened because it was blocked by the counter. When maintenance finally came to fix it (after we had already moved in), it smelled awful and had cockroaches inside. The kitchen floor sloped downhill due to damaged flooring. The AC units barely worked and did not keep the apartment cool. The hot water lasted maybe a few seconds at a time. At one point, our hot water completely stopped working and it took nearly a week to fix. We had to pay out of pocket to stay in a hotel. Although we were given a credit, it didn’t come close to covering what we spent. When maintenance worked on the water heater, they left tools scattered across our counters and kitchen table and left everything a mess. One of the tools was extremely sharp. Thankfully, no children were staying with us at the time because someone could have been seriously injured. The building itself has major issues. The walls are paper-thin — we could constantly hear neighbors arguing. The upstairs unit had around seven people living in a two-bedroom apartment, which created constant noise. The smell of marijuana was present at all hours of the day. The laundry facilities are always dirty because no one regularly goes in to clean them. It’s clear that basic upkeep of common areas is not a priority. Management was inconsistent and unprofessional. They sent emails about cleaning up after pets but frequently failed to restock pet waste bags at the stations. We ended up buying our own. Pam, who was there when we first moved in, was wonderful. However, Jeremiah was extremely rude and sent unprofessional, snotty emails. When my ex struggled and was occasionally late on rent, he avoided communication and treated him differently, while making exceptions for others. They threatened eviction over being just two weeks late. I work in management myself, and I would never treat people the way residents are treated here. Professionalism, fairness, and basic respect go a long way — and that was not our experience. We were desperate when we moved in, and unfortunately, it showed in the condition and management of this property. If you’re considering moving here, please be aware of these issues and proceed with caution.
• VW

  Victoria Winters

  Feb 19, 2026
  5.0
  Did a tour today and we really liked what we saw! Angel is awesome and this is one of the more flexible and affordable complexes I’ve seen in all of Nashville. Really looking forward to staying here!
• HK

  Haley Kemper

  Feb 18, 2026
  5.0
  I’ve not had one issue since being here! Angel and Jeremiah were absolutely awesome, and made the experience all the better. Angel showed us around 4 different units. All of them were beautiful,affordable, and more than convenient. She was very knowledgeable, attentive, and genuine. I would recommend anyone to at least come out and give it a look.
• AB

  Abby Balentine

  Feb 18, 2026
  5.0
  We recently moved into this apartment complex and couldn’t be happier with our experience. The grounds are well kept, the units are beautiful, and the leasing process was handled professionally from start to finish. We especially want to thank Angel for her outstanding service. She took the time to walk us through multiple options, answered every question thoroughly, and made sure we felt comfortable throughout the entire process. Her positive attitude and dedication truly stood out. We’re grateful for her help and excited to call this place home.
• BD

  Brittany Duncan

  Feb 16, 2026
  5.0
  I love the open layout of the property, the big windows and the pool! The apartments are renovated and seem to be very well maintained. What has really sold me though, was the staff. I cannot speak highly enough of Angel. She was great! She showed me probably 4 or 5 different apartments on 2 different days just to make sure that I have the exact apartment I am looking for! She was just wonderful. You can just tell that she goes above and beyond for everyone. I am so excited to move here!