Clayton Homes

Reviews

• SC

  Someones Calling

  5 days ago
  5.0
  After visiting Clayton, I now have a better understanding of the process and the care that goes into being a customer like myself. I appreciate all the help and the knowledge that the representative Bryan was able to give me. He leaves people like me and other customers a positive impression of how customer service should be. This is a big decision in many companies it seems like they want to throw accessories and amenities and features in our faces to get us to buy more, but after speaking with Bryan, I feel more confident about my budget and still being happy with the homes that are available within my means. After going to several other companies, which made me feel like I wanted to run away or that I would never get what I wanted. I am more assured now that this is the place I want to get my next home from. A lot of representatives are pushy. They don’t really listen and they give you the briefest of information but with Bryan, I was able to get all of the information so I can make an informed decision. If there were more representatives like him I believe people would not have the bad impressions that they have on sales reps. Buying a home is not a small deal in today’s society so making sure that the money we put down to get one is something we are going to be pleased with and we’re going to enjoy living in and not regret is very important. Having somebody listen to those needs and laying out the options that are available takes knowledge, skill, compassion, and a sincerity that you don’t generally get. I would definitely recommend anyone if they are shopping for a home to go here and ask for Bryan Cote
• BB

  Brezzy Bree

  5 days ago
  5.0
  Working with Zach and his team at Clayton Homes has been an absolute outstanding experience from start to finish. Buying a home can feel overwhelming, but they made the entire process smooth, transparent, and genuinely enjoyable. Every question we had was answered with patience and clarity, and we always felt supported and informed at each step. Zach went above and beyond to make sure we understood our options and felt confident in our decisions. His team was just as impressive professional, friendly, and truly committed to helping us! Their communication was consistent, their guidance was honest, and their dedication showed in every interaction. They have shown up right away to fix a few small issues we have had! We had a bad experience with another home place…. Called Clayton Homes in Knoxville, we were lucky enough to have Zach pick up! And he took care of us from there. We’re incredibly grateful for the care and attention we received. If you’re looking for a team that treats you like more than just a customer, Zach and the Clayton Homes crew are the ones to trust. Highly recommend!
• JM

  Jill Maze

  5 days ago
  5.0
  I purchased two manufactured homes for the same property—one through Oakwood and one through Clayton Homes on Clinton Highway in Knoxville—and I can confidently say how happy we are with the quality of the CLAYTON home, its energy efficiency, and the overall experience. From the start, Clayton Clinton Hwy. delivered exactly what was promised. The home itself is well-built, thoughtfully finished, and has met (and exceeded) our expectations for quality. The installation process was on time, organized, and professional, with clear communication throughout. I especially want to recognize Zach, the Project Manager, who went far above and beyond what his role required. Zach didn’t just manage the home—he helped me navigate real-world challenges around the property, including neighbor issues, drainage concerns on our lots, and problem-solving that extended well beyond the home itself. His calm, respectful, and solution-oriented approach made a stressful situation manageable, and that level of support is rare. I also want to thank Stephen, the repair technician, who was prompt, knowledgeable, and thorough. Any issues that arose were addressed quickly and correctly, with genuine care and follow-through. One piece of advice I would offer future buyers: Clayton’s team has the experience and structure to make the process far smoother when they handle everything from start to finish—including grading, plumbing, electrical, decks, skirting, and other site work—rather than trying to manage bits and pieces yourself. Get the complete package. Having one team responsible for the whole process is priceless, and it’s something I wish I had done. When making a major investment like a home, quality, accountability, and people matter. Clayton Homes on Clinton Highway—and especially Zach and Stephen—have earned my trust. I would absolutely work with Clayton again and highly recommend them.
• TU

  Tyler Udy

  6 days ago
  5.0
  Bought home with these guys and it was amazing. They know the process like the back of their hand. They helped with all the permits and contractor work and everything and I hardly had to do anything once I signed. And it was cheaper than I expected. High key recommended!
• TC

  Taunia Cate

  6 days ago
  5.0
  I am a first time homeowner and this can obviously be a bit stressful, just the unknowns. However, I had Zach and he was fabulous. He helped me every step of the way, with all my weird questions, never made me feel silly and saw this through the end. I am forever grateful for his patience!! Thank you all!

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