Many customers reported poor communication, unresponsiveness, and lack of accountability from management.
Professionalism
While some staff members received praise for their professionalism and responsiveness, others were described as rude and condescending.
Management Issues
Numerous reviews highlighted issues with management practices, including failure to follow through on commitments and high turnover of property managers.
Positive Staff Experiences
Certain employees, such as Cynthia Milot, Carrie Waltman, and Terri Memory, were frequently commended for their helpfulness and dedication.
BI
Bolton Insurance
Dec 11, 2025
5.0
My insurance agency services the insurance needs of HOA and Condominium Communities. I have worked closely with Cythia Milot at Associa Tennessee for several years, in our separate but mutual efforts to take care of the needs of communities over the years, and can honestly say, she is professional, responsive and genuinely cares about her clients. If you are thinking of choosing a management company and need a person you can trust to do a great job, call Cythia.
CY
Christian Young
Dec 5, 2025
1.0
HOAs are a blight on society
NN
nabenom
Dec 2, 2025
1.0
Rude and condescending. Doing the opposite of what they're job is. By acting like slum lords rather than hired professionals, they chase homeowners out. When you run a member of our community off, they sell below market value just to get away. That brings all of our home values down.
What i expected: professional, objective, helpful communication from an outsider to members of a community of homeowners. What I got: rude, condescending one way demands from someone lacking respect for those purchasing here. I'm certainly considering selling and I can afford to sell cheap.
CK
Chris King
Oct 19, 2025
5.0
The best at what they do at so many different levels.
JH
Jessica Henderson
Aug 14, 2025
1.0
Our neighborhood has had a terrible experience. They didn't follow through on a lot of what they said they were going to do, both while undercontract and after our Board notified them we would not be renewing. There was an issue with the pool company they hired damaging a homeowner's property, and the homeowner was offered no support and told to deal with the pool company directly.
When our HOA decided to not renew the contract, they failed to honor their stated decoupling period, and it appears they may have sold member information and otherwise retaliated.
Frequently Asked Questions About Associa Tennessee
What services does Associa Tennessee provide?
Associa Tennessee is a community association and property management company based in Tennessee, offering services in property management and community association management.
Where is Associa Tennessee located?
Associa Tennessee is located at 9041 Executive Park Dr, Knoxville, TN 37923, USA, in the Associa Tennessee building.
What are the business hours of Associa Tennessee?
Associa Tennessee operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa Tennessee for customer service?
You can contact Associa Tennessee by phone at +1 865-692-0930 or by email at customerservice@associaonline.com.
Does Associa Tennessee have an online presence or website?
Yes, Associa Tennessee's website can be found at https://associaonline.com/locations/morris-property-management.
Are there any real estate services near Associa Tennessee?
Yes, nearby real estate services include KnoxMob Housing Solutions Corporation, Amy Coleman, LPT Realty, MaKenzie Williams- The Homemade Realtor, Vio Rotar Realtor, and East Tennessee Home Buyers.
Where can I find home cleaning or furniture stores near Associa Tennessee?
NessaBit Home is nearby, offering home cleaning and furniture store services that customers can visit before or after their appointment.
What beauty and spa services are available near Associa Tennessee?
Nearby beauty and spa options include Beauty by Still Waters and The Estie Edge, which offer waxing, skin care, and beauty salon services.
Are there financial or retirement planning services near Associa Tennessee?
Yes, nearby financial and retirement planning services include Knoxville Retirement Planner, Randall Baxter, Local Retirement Group, and Your Tax Care.
Can customers combine their visit to Associa Tennessee with nearby legal or insurance services?
Yes, customers can visit nearby legal services such as Mark E. Tillery, Attorney at Law, Brian Starnes Attorney At Law, and Young Law Office, or insurance agencies like National Care Insurance Agency and Local Retirement Group.