I was recommended this apartment complex by one of my close friends before my move to Knoxville. They are very hard to get in touch with, most always goes to voicemail. After days of trying to reach them, one of the ladies in the office picked up. I was asking her about specials, availability, and overall the property itself. She had ZERO clue any of the questions I was asking and kept putting me on hold but coming back with very little information. She ended up getting frustrated with me after my inquiries so I just hung up. She was very unprofessional and quickly agitated over simple questions I thought were reasonable to ask considering I wanted to move to this complex. Maybe she is better in person but her customer service skills make anyone become turned away from wanting to move in.
I have lived at Amberleigh Bluff for over a year in two different apartments. The best features are the front office and management staff (very friendly, efficient and attentive to resident's needs), the safety and security (it's a gated community), the responsive maintenance team (most maintenance requests are handled within 24 hours) and the clean and well maintained common areas. If I had to pick one area for improvement, it would be enhancing the sound insulation of the walls and flooring - this would help reduce noise from neighboring apartments (and also from the outside). But overall, it's generally been a positive and pleasant experience living here.
So far this community is great! The application and approval process was smooth and I love my apartment so far. Quiet, safe and centrally located.
OC
Oscar Cuenca
Feb 1, 2026
Our experience at Amberleigh Bluff has been excellent from the very beginning. The move-in process was smooth, and the team was welcoming, professional, and very understanding, especially since we were relocating from out of state. That flexibility and attention made a big difference during the transition.
The community itself is truly outstanding. The surroundings are beautiful, quiet, and extremely peaceful, which creates a great balance between comfort and productivity. It’s a well-organized property, very well maintained, and clearly managed with care. Even during the winter season, everything has been well prepared, and day-to-day living has been easy and stress-free.
Communication with the team has been clear and responsive whenever needed, and overall the experience has exceeded our expectations. We’re very happy here and would absolutely recommend Amberleigh Bluff to anyone looking for a calm, well-managed, and welcoming place to live.
— Oscar
Great place to live just moved in and they where amazing from start to finish and I saw some reviews that are 1 star but they are not true this team cares and I can’t wait to go to the resident events they sound amazing