Business Details
About
Apartment Building
With well-designed one-, two-, and three- bedroom apartments to choose from, it’s easy to see why our residents love living at Park Trace. Each apartment has a beautiful well-equipped kitchen, walk-in closets, and a private patio or balcony. With apartments that combine comfort and quality, The Pointe at 731 is the perfect place to call home.
Location
Hours
Reviews
4.1
138 reviews
5 stars
99
4 stars
7
3 stars
5
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of leasing agents, particularly Erika Jackson and Alisha McKnight, who provided excellent support during the apartment search process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, mold, and delayed repairs, leading to dissatisfaction among residents.
Cleanliness and Community
Some customers appreciated the cleanliness of the property and the friendly community atmosphere, while others reported issues with safety and noise.
Management Concerns
Several reviews expressed frustration with management's responsiveness and professionalism, citing difficulties in communication and unresolved issues.
- THTheresa HardrickDec 31, 20255.0The tour was amazing.
- CGColette GoochNov 21, 20255.0My request was handled promptly followed by detailed follow-ups.
- MDMonie DreOct 14, 20255.0Dense is awesome, she gave me a tour and I love her nice attitude
- MBMarie BanksSep 17, 20251.0Roach infested roaches come through walls outlets , cracks, front door, bathroom toilet has crack, dish washer is just a big hole so they come through there can’t even put dishes in. White roaches everywhere don’t move if you have kids so unsafe😣
- DMDanii MarieSep 17, 20251.0let me say this I’m a clean person But these apartments are roach infested🤮🤮 tour the apartments before signing the lease Look for cracks!!!!