Customer Service
Many customers praised the helpfulness and professionalism of leasing agents, particularly Erika Jackson and Alisha McKnight, who provided excellent support during the apartment search process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, mold, and delayed repairs, leading to dissatisfaction among residents.
Cleanliness and Community
Some customers appreciated the cleanliness of the property and the friendly community atmosphere, while others reported issues with safety and noise.
Management Concerns
Several reviews expressed frustration with management's responsiveness and professionalism, citing difficulties in communication and unresolved issues.