Brand Certified
The Pointe at 731
4.1(140 reviews)
Certified by The Pointe at 731 • Mar 01, 2026
Business Details
100 Parkwood Trace, Jackson, TN
38301, United States
Certified by The Pointe at 731 • Mar 01, 2026
(731) 300-6698
Certified by The Pointe at 731 • Mar 01, 2026
https://www.thepointeat731.com
Certified by The Pointe at 731 • Mar 01, 2026
About
Certified by The Pointe at 731 • Mar 01, 2026
Apartment Building
With well-designed one-, two-, and three- bedroom apartments to choose from, it���s easy to see why our residents love living at Park Trace. Each apartment has a beautiful well-equipped kitchen, walk-in closets, and a private patio or balcony. With apartments that combine comfort and quality, The Pointe at 731 is the perfect place to call home.
Location
Certified by The Pointe at 731 • Mar 01, 2026
Hours
Certified by The Pointe at 731 • Mar 01, 2026
Reviews
4.1
140 reviews
5 stars
100
4 stars
7
3 stars
5
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the leasing agents, particularly Erika Jackson and Alisha McKnight, for their professionalism, helpfulness, and responsiveness.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, mold, and delayed repairs, leading to dissatisfaction among residents.
Office Accessibility
Several customers expressed frustration with the leasing office's accessibility, noting that calls often went unanswered and staff were frequently unavailable.
Community Environment
While some residents enjoyed the community atmosphere and amenities, others reported safety concerns and issues with noise from children playing.
Value for Money
Many reviews indicated that residents felt the apartments were overpriced given the maintenance issues and overall quality of living.
- JSJoshua Robinson Sr.Feb 18, 20265.0Chris and lake done a excellent job
- AWA WFeb 7, 20261.0How the world are we suppose to get approved for new places if nobody is in the office when our new place tries to send a rental verification? Do not rent from these people at all! Because soon as you need anything from them once you move it’s a done deal! They take a year to send your deposit back. Don’t respond to anything just an unprofessional mess! Go to the ridge or the other apartments at least they respond.
- THTheresa HardrickDec 31, 20255.0The tour was amazing.
- CGColette GoochNov 21, 20255.0My request was handled promptly followed by detailed follow-ups.
- MDMonie DreOct 14, 20255.0Dense is awesome, she gave me a tour and I love her nice attitude
Brand Certified Facts from The Pointe at 731
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Certified March 01, 2026Yext Knowledge Graph
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