Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trish, Maria, and Brittany for their exceptional service.
Maintenance
The maintenance team received positive feedback for their quick response times and effective problem resolution.
Cleanliness and Amenities
While some reviews highlighted the beauty and cleanliness of the apartments and amenities, others pointed out issues like dog waste management and maintenance of facilities.
Management Issues
Several customers expressed dissatisfaction with management practices, including poor communication, perceived rudeness, and issues with billing and lease agreements.
Overall Experience
Opinions varied widely, with some residents loving their experience and others feeling frustrated, particularly with recent management changes.