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Ridgemont at Stringers Ridge

4.1
(164 reviews)

Business Details

20 Mason Drive, Chattanooga, TN
37415, United States
(423) 954-7185
https://www.ridgemontapartments.com

About

Apartment Building

Location

Ridgemont at Stringers Ridge
20 Mason Drive, Chattanooga, TN
37415, United States

Hours

Reviews

4.1
164 reviews
5 stars
109
4 stars
15
3 stars
10
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness, helpfulness, and responsiveness to issues.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved service requests.

Cleanliness and Condition

Feedback indicated concerns about the cleanliness and condition of apartments, with reports of mold, bugs, and outdated facilities.

Community and Amenities

Residents appreciated the community atmosphere and amenities like hiking trails and a pool, although some amenities were reported as broken or poorly maintained.

Communication Problems

Customers expressed frustration with communication regarding leasing processes and maintenance updates.
  • MC
    Malisha Cook
    Feb 12, 2026
    5.0
    Staff were amazing when assisting, with clear communication, and great customer service. Very welcoming community and environment ! Id recommend Ridgemont to anyone looking for a new place to call home !
  • JS
    Jennifer Smith
    Feb 6, 2026
    1.0
    Old moldy dirty apartments. Bug infested!
  • JE
    Justin Ellis
    Oct 18, 2025
    2.0
    Lived here for a year and was a weird experience. Overall, it was very manageable, and I would probably have stayed another year if not for other life circumstance. Despite that, when I moved in the apartment was trashed, unclean with vomit and outdoor debris trashing the place, and toliets weren’t working. It was unlivable to the point they refunded me multiple days rent. They also had a dispute with the United States Postal Service that led to me having to get packages from the post office for several months and you still can mainly only get USPS packages during leasing office hours. Overall, it was a lot of large issues early on and small issues as time went on. On the back end, living was pretty good and consistent with minor inconveniences here or there but still livable and would’ve stayed again like I said if there wasn’t other life factors.
  • YY
    Yoshua
    Nov 19, 2024
    2.0
    The hiking trail access is great. The people in the office are rude and unhelpful. Many amenities, such as the pool and fire pit, are broken and inaccessible. The community is great! There are some great people. Many work orders don't get completed. Things break down, and no one seems to be in any hurry to fix them. And I have had many, many, many problems with the mail situation. Beware!

Brand Certified Facts from Ridgemont at Stringers Ridge

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Certified March 01, 2026Yext Knowledge Graph
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