Management Issues
Many customers reported negative experiences with management, particularly with the property manager Audrey, citing unprofessionalism and a lack of responsiveness to tenant concerns.
Maintenance Praise
Emilio, the maintenance staff member, received consistent praise for his quick and friendly service, with many residents expressing appreciation for his helpfulness.
Move-Out Fees
Numerous reviews highlighted excessive move-out fees and charges for carpet replacement, leading to frustration among former tenants.
Cleanliness Concerns
Several reviews mentioned issues with cleanliness, particularly regarding pest control and the overall maintenance of common areas.
Positive Living Experience
Despite the criticisms, some residents enjoyed their time at Bridgeway, appreciating the spacious apartments, beautiful grounds, and community atmosphere.