Business Details
About
Property Management Company
Associa Tennessee is a community association and property management company based in Tennessee.
Location
Hours
Reviews
3.2
344 reviews
5 stars
173
4 stars
18
3 stars4
2 stars
7
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised individual property managers like Rita and Cindy for their responsiveness and professionalism, while many others expressed frustration over poor communication and lack of support from the company as a whole.
Management Issues
Numerous reviews highlighted significant management problems, including mismanagement of funds, lack of transparency, and unresolved maintenance issues, leading to dissatisfaction among homeowners.
Community Experience
While some customers reported positive experiences with specific managers, many others described their overall experience with Associa as negative, citing a lack of amenities and poor service.
Fees and Charges
Multiple reviews mentioned unexpected fees and poor handling of financial matters, leading to frustration and accusations of predatory practices.
Mixed Reviews
The feedback reflects a stark divide, with some praising individual managers for their efforts while others condemned the company for systemic issues and unprofessionalism.
- BBBliss In BodyWorksNov 13, 20255.0Debra Willis has been super. Always positive considering dealing with mandates of the board and multiple tenant personalities, still, dealing and assisting with all the issues in a timely and effective manner.
- SSScott SchultzNov 12, 20255.0Debra has been amazing in helping us with our first rental. She got us all the documents needed and always promptly replies when we have questions.
- AAArtsBabyDollOct 15, 20255.0This was our first time dealing with an HOA, and honestly, we were a bit nervous going into it. But working with Cindy Milot completely changed our experience. She made the whole process smooth and stress-free, guided us every step of the way, and helped us overcome our initial fears. Her communication was clear, professional, and kind—and our project approval came through much faster than we expected. We truly appreciate Cindy’s help and couldn’t have asked for a better first HOA experience!
- LCLeslie CharltonSep 25, 20251.0THE ABSOLUTE WORST HOA COMPANY TO WORK WITH! They make home owning a nightmare and I would give them -10 stars if that were an option. If I had the money to move right now, I would sell my house in a heartbeat just to get out of Associa HOA. That says a lot about the mismanagement of financials, lack of transparency and communication, and the LACK of management they have provided within my community. They have made my home owning experience horrible. I wouldn't even consider them money gouging at this point because the services they provide are subpar to none at all. We have not had lawn care in months because they did not pay their dues with the lawn care service. They are demanding of more and more money, however, the amenities keep getting less and less. MAKE THIS MAKE SENSE TO ME!!!!! Instead of being accountable for their actions and mismanagement of our financials, they flip the script and place the blame on its homeowners. They are an absolute disgrace of a business and does not deserve to have any customers at all. I will let everyone I know that is even considering buying a house with Associa as the HOA to not do it. I will never have anything good to say about them....EVER! I will stand by the famous saying, "Fool me once, shame on you. Fool me twice, shame on me."
- TETracy EmbrySep 22, 20255.0Kristi is a great property manager. She is very responsive to our concerns and incredibly helpful and professional. We are very lucky to have her working with us and appreciate all she does!
Frequently Asked Questions About Associa Tennessee
What is Associa Tennessee and where is it located?
Associa Tennessee is a community association and property management company based at 278 Franklin Rd, #140, Brentwood, TN 37027.
What are the business hours of Associa Tennessee?
Associa Tennessee operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
How can I contact Associa Tennessee by phone or email?
You can reach Associa Tennessee by phone at +1 615-775-9050 or email at customerservice@associaonline.com.
What services does Associa Tennessee provide?
They specialize in community association and property management services in Tennessee.
Where can I find more information about Associa Tennessee online?
Visit their website at http://www.associatennessee.com for more details.
Are there real estate agents near Associa Tennessee that I can contact?
Yes, nearby real estate agents include Shawn Turner Realtor, Carrie Zeier Luxury Properties, and Staked & Claimed The Real Estate Team.
Can I get mortgage services near Associa Tennessee?
Yes, there are several mortgage brokers and lenders nearby such as Lee Barroll, SWBC Mortgage, Tonya Esquibel, Lisa Futrell, and Motto Mortgage 360.
What other professional services are located near Associa Tennessee?
Nearby professional services include financial advising at Boyle Investment Company, IT services from Affinity Technology Partners and Virsys12, and advertising services from Allegiant Direct Inc.
If I am visiting Associa Tennessee, are there any medical or wellness services nearby?
Yes, Prolo Therapy Nashville provides naturopathic holistic treatments nearby, and NPS Pharmacy Corporate Headquarters is also close by for pharmacy and lab testing services.
What is the timezone for Associa Tennessee's location?
Associa Tennessee operates in the America/Chicago timezone.