Several customers praised individual staff members like Rita Alleshouse, Cindy Milot, and Kristi for their helpfulness and professionalism, while others expressed frustration over poor communication and unresponsiveness from the company as a whole.
Management Issues
Numerous reviews highlighted significant dissatisfaction with Associa's management practices, including mismanagement of funds, lack of maintenance services, and failure to address community concerns.
Communication Problems
Many customers reported a lack of communication from Associa regarding important issues, leading to frustration and a sense of neglect among homeowners.
Mixed Experiences
While some customers had positive experiences with specific managers, the overall sentiment towards Associa as a company was largely negative, with many expressing a desire to leave their HOA.
TS
Tyler Saunders
1 day ago
1.0
How associa hasn’t been sued to high heavens is beyond me. If you are looking to buy a property with associa is the HOA run . Run fast .
JH
Jeff Harmon
Feb 10, 2026
5.0
After the recent storms in Nashville and the resulting damage to my property, it was a great relief to connect with a friendly, professional, and knowledgeable helping hand to begin moving forward with remediation and repairs. Rita Alleshouse was that person. She took the time to guide me in the right direction and provided clarity during a stressful situation. Rita is a valuable asset to Associa Tennessee and to us—the clients who depend on her.
ES
Emal Sharif
Feb 5, 2026
1.0
While the property itself has potential, the HOA makes it hard to enjoy the community. Communication and accountability are ongoing issues that have not improved despite repeated attempts to address them.
MM
Mark Malone
Feb 4, 2026
5.0
I called to get a copy of our ARC approval letter and Rita Alleshouse called me back quickly and was very helpful and pleasant while assisting me in a professional manner. She emailed me our approval letter the same day. Thank you, Rita.
TM
Tyler Molyneux
Jan 31, 2026
1.0
Associa took over the property management of our condo community a couple years ago and have been atrocious, but nothing compares to this week.
Residents raised concerns about winter storm Fern 5 days prior asking what their storm prep was. Their answer was silence. They abandoned the property and didn’t respond until yesterday after a major gas leak was discovered. Meanwhile myself and other community members cleared hundreds of pounds of ice/debris and salted sidewalks ourselves to make things safe for residents.
Meanwhile Associa is actively acquiring more properties in Nashville that they can bleed dry.
I can’t imagine the amount of Criminal Negligence you are guilty of over this last week. Y’all should be ashamed of yourselves.
Frequently Asked Questions About Associa Tennessee
What is Associa Tennessee and where is it located?
Associa Tennessee is a community association and property management company based at 278 Franklin Rd, #140, Brentwood, TN 37027.
What are the business hours of Associa Tennessee?
Associa Tennessee operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
How can I contact Associa Tennessee by phone or email?
You can reach Associa Tennessee by phone at +1 615-775-9050 or email at customerservice@associaonline.com.
What services does Associa Tennessee provide?
They specialize in community association and property management services in Tennessee.
Where can I find more information about Associa Tennessee online?
Visit their website at http://www.associatennessee.com for more details.
Are there real estate agents near Associa Tennessee that I can contact?
Yes, nearby real estate agents include Shawn Turner Realtor, Carrie Zeier Luxury Properties, and Staked & Claimed The Real Estate Team.
Can I get mortgage services near Associa Tennessee?
Yes, there are several mortgage brokers and lenders nearby such as Lee Barroll, SWBC Mortgage, Tonya Esquibel, Lisa Futrell, and Motto Mortgage 360.
What other professional services are located near Associa Tennessee?
Nearby professional services include financial advising at Boyle Investment Company, IT services from Affinity Technology Partners and Virsys12, and advertising services from Allegiant Direct Inc.
If I am visiting Associa Tennessee, are there any medical or wellness services nearby?
Yes, Prolo Therapy Nashville provides naturopathic holistic treatments nearby, and NPS Pharmacy Corporate Headquarters is also close by for pharmacy and lab testing services.
What is the timezone for Associa Tennessee's location?
Associa Tennessee operates in the America/Chicago timezone.
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