The Westerly at Union Depot

Reviews

• OR

  Olivia Robinson

  Apr 13, 2026
  5.0
  Had a great experience applying for the Westerly, my apartments I live in now aren’t as updated and upscale as these so I’m excited. Musette was VERY helpful, even with my over amount of questions. Very patient and informative! Can’t wait to move in!
• CC

  Candace Crews

  Mar 23, 2026
  5.0
  Leasing agent Musette Taylor is Awesome! From the moment i came for my property tour, through my many questions, and walking me through the application process..Awesome!..She is so personable, friendly, and knowledgeable. These are all the things you look for when you are searching for a new home! She made me feel comfortable, she listened to what i wanted,and she found a unit that met all my needs!..
• GR

  Genene Reed

  Mar 10, 2026
  5.0
  My experience at the Westerly at Union Depot was awesome! I was greeted with a warm smile, and the utmost professionalism from Musette. She gave me and my sister a tour of the property and its amenities. We loved the new apartments.
• LM

  Lisa Matthews

  Mar 4, 2026
  4.0
  Overall it’s been a great experience. Moving in was smooth and easy, and the building being new really makes a difference—everything feels fresh and modern. The view from my apartment is absolutely beautiful, which has been one of my favorite parts so far. My only concern so far has been the internet, which can be a little sketchy at times. If you work from home, it’s something to be aware of. This is the only reason I’m rating 4/5 instead of a full 5 stars, but I’m hoping it’s just an early‑stage issue that gets resolved. Madison and all the leasing agents involved in my move‑in were warm, friendly, and genuinely helpful. I hope that level of service continues. I’ve lived in several apartment communities in Shelby County where the attitudes of the office staff change after you sign the lease. So far, though, this team has been GREAT! I wholly recommend this place. It’s a beautiful new community with a great staff, and I’m looking forward to continuing my stay here.
• AP

  Anthony Parada

  Feb 16, 2026
  5.0
  We are so grateful for our leasing agent, Musette, who has been incredibly patient, kind, and knowledgeable throughout the past two months. Moving from California to Tennessee came with more than a few unexpected hurdles, but Musette stayed steady, responsive, and supportive every step of the way. She took the time to answer every question, explain the process clearly, and make sure we felt comfortable and confident during a very stressful transition. Her professionalism and genuine care truly made a difference for our family. She even worked with us at the last minute on a Sunday and made sure our unit was clean and ready for move-in—something that went above and beyond her normal job duties. If you have the opportunity to work with Musette, you will be in excellent hands. Thank you, Musette, for going above and beyond to help us start this new chapter.