Business Details
About
Apartment Building
Let your lifestyle rise to the occasion when you lease a prestigious residence at The Cascades Apartment Homes and Townhomes. A luxury one, two, or three bedroom home here in Davidson County brings the excitement of the Greater Nashville area to you, offering amazing experiences both at your pet-friendly home and around the city. Slip away to the swimming pool on a sunny afternoon, go for a walk along a nearby trail, or catch up on emails while you sip a latte from your home���s private patio. Whatever it is you���re getting up to, quickly discover the activities and sights that add joy and energy to your daily routine.
Location
Reviews
4.1
206 reviews
5 stars
152
4 stars
4
3 stars
8
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Maintenance
The maintenance team, particularly Stephon and Cortez, received high praise for their quick response times and effective service.
Management Issues
There are significant complaints about management, particularly regarding unprofessional behavior and poor communication, especially from the property manager Linda.
Cleanliness and Safety
Residents reported ongoing issues with cleanliness, including trash accumulation and dog waste, as well as serious safety concerns such as car break-ins and shootings.
Mixed Customer Service
While some staff members were noted for their helpfulness and professionalism, others were criticized for rudeness and lack of responsiveness.
Amenities and Community
The amenities were initially appealing, but many residents expressed dissatisfaction with their maintenance and availability, particularly the pool hours.
- LSLizandra ShoreyDec 25, 20255.0Muy profesional ,en particular el senor joaquin, y el.senor cortez , gracias sigan asi de profesional
- TTTiffanyDec 18, 20255.0I really appreciate maintenance for coming to fix my issues in a timely manner. One worker in particular, Cortez, deserves a shout out for doing a follow-up call to ensure the problem had been resolved. If I can complain, I can also praise. Please continue providing great service. Update: this is a review about maintenance, not the office/management staff who seem to be the reason tenants flee from this place.
- EJElizabeth JenkinsDec 2, 20255.0Jaden was very helpful. She gave my husband and me a tour of the property and answered all of our questions thoroughly. We felt at home! The units were nice and had just what we were looking for. I recommend moving here if you are looking in the area!
- MWMiranda WilmotNov 24, 20255.0Cortez went above and beyond to ensure that our needs were met! Outstanding customer service! We need more people like Cortez. Awesome job!
- TJTyrone JacksonNov 13, 20255.0Cortez (I think that's what the maintenance man's name was) was very nice and well mannered. He took his shoes off before entering a room with carpet to take care of my issues. I didn't have to say anything either about taking his shoes off.