Business Details
About
Mobile Home DealerHomes For SaleNew Home Dealer
Clayton Homes of Alcoa is ready to help you pick the perfect home for your family from our large selection of manufactured and modular homes! Visit our convenient location on Alcoa Highway to view a selection of single wide, double wide and triple wide floor plans to find the perfect home for you. Just 30 minutes from the beautiful Great Smoky Mountains, Alcoa is a wonderful place to start your homeownership journey. Our home center consultants have been helping families like yours get the mobile or modular home of their dreams since 1985, and we're excited to help you find just what you're looking for, too. Come by today, and let us help you find your own slice of East Tennessee to call home!
Location
Hours
Reviews
4.0
173 reviews
5 stars
111
4 stars
17
3 stars
7
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the home buying process, particularly highlighting individuals like Haiden, Tyler, and Cameron.
Communication Issues
Several reviews noted significant problems with communication after the sale, including lack of follow-up and responsiveness from management regarding home issues.
Quality Concerns
Numerous customers expressed dissatisfaction with the quality of homes, citing ongoing issues with construction, repairs, and maintenance that were not addressed in a timely manner.
Sales Experience
While some customers had positive experiences during the sales process, others reported feeling misled or pressured, particularly regarding timelines and home readiness.
Mixed Reviews
Overall, experiences varied widely, with some customers highly recommending the business while others strongly advised against it due to poor service and unresolved issues.
- DMDustin McMackinOct 28, 20254.0Polite people and a nice setup to view the homes
- SCSarah CookOct 3, 20251.0If giving this clayton homes of alcoa zero stars was possible I absolutely would in a heartbeat. I spent my hard earned money and my future hard earned money on a quality house to be put in my dream spot. Ive had nothing but one problem after another since the beginning. Communication is one of the biggest issues! I have followed up numerous times with no answers or being put off with "ill pass it along". My backyard pools water, my front door doesnt seal properly allowing bugs into my home, I have chips in the bathtub they agreed to fix upon signing the closing paperwork, nails coming up in the floor, strips coming off the walls, floor creaking, the lady overhead of my project forgot the welcome home day to hand over my keys- I had to reach out seeing as she was late and she admitted to forgetting, they forgot to tell me my water under the sink was turned off due to there not being the correct clamps and such on hoses with caused me a huge water leak, there are huge tire ruts in my yard from where they delivered the home when it was raining.. i could sit here all day. Im extremely unsatisfied. Clayton homes of alcoa took my hard earned money and my dreams and made them so so... such a disappointment. This location should be ashamed of the way they've communicated and carried out the project on my home.
- SSSTEPHEN SHEFFERAug 20, 20255.0Thank you Danielle Rogers !! From the beginning, of showing me mobile home . As well as keeping me informed, and updated from day 1, until finish !! Very personable, and knowledgeable, employee ! Highly recommended !! And I thank you !!
- CMCara McGinnisAug 18, 20255.0Danielle was amazing and was so patient with us the whole process. We would 100% come back to her and do the process all over again! If you need a home make sure to call in and get ahold of her or any of the lovely employees they have in office.
- ASAngela SpazianoJul 4, 20255.0I have been shopping for a home for almost four months, it was a total nightmare. Homes falling through, throwing money hand over fist for deposits, air bnbs, storage you name it, I spent it. I called Clayton & reached Haiden she said I got you, when do you want to move in, I said next week, not believing it was even possible. Haiden did it we closed on a Tuesday & moving by Thursday, the day before 4th of July. Hadien is amazing answered all my questions quickly. She made the whole process stress free. I cannot express enough gratitude to her. I am a single mom of three daughters & she made home buying by myself a really.
Frequently Asked Questions About Clayton Homes
What types of homes does Clayton Homes of Alcoa offer?
Clayton Homes offers a large selection of manufactured, modular, single wide, double wide, and triple wide homes to choose from.
Where is Clayton Homes located?
Clayton Homes is located at 2628 Alcoa Hwy, Alcoa, TN 37701, USA.
What are the hours of operation for Clayton Homes?
Clayton Homes is open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays. It is also closed on certain holidays including Thanksgiving and Christmas.
How long has Clayton Homes of Alcoa been helping families find homes?
Clayton Homes of Alcoa has been helping families find the mobile or modular home of their dreams since 1985.
Are there any special offers available at Clayton Homes?
Yes, Clayton Homes currently has their lowest prices of the year available. Details can be found on their special offers page.
What services does Clayton Homes provide?
Clayton Homes provides new home building, manufactured and modular home sales, move-in ready homes, energy efficient homes, and affordable home options.
Can I find places to eat near Clayton Homes?
Yes, there are several dining options nearby including El Sazon Mexicano Restaurant, Taco Bell, Little Italy, Applebee's Grill + Bar, Subway, Krystal, McDonald's, Captain D's, and Wendy's.
Is there lodging near Clayton Homes for visitors?
Yes, nearby accommodations include Hampton Inn Knoxville Airport, Hampton Inn Knoxville-Airport, and Hampton by Hilton hotels.
Where can I find fuel and convenience stores near Clayton Homes?
You can find Marathon, which serves as a gas station, convenience store, and liquor store near Clayton Homes.
Are there other services or businesses close to Clayton Homes that customers might find useful?
Nearby services include Regions Bank for mortgage and banking needs, Metro Self Storage, insurance agencies like Insurance Partners Inc., and employment agencies such as Luttrell Staffing Group.