Clayton Homes

4.0
176 reviews

About

Mobile Home DealerHomes For SaleNew Home DealerClayton Homes
Clayton Homes of Alcoa is ready to help you pick the perfect home for your family from our large selection of manufactured and modular homes! Visit our convenient location on Alcoa Highway to view a selection of single wide, double wide and triple wide floor plans to find the perfect home for you. Just 30 minutes from the beautiful Great Smoky Mountains, Alcoa is a wonderful place to start your homeownership journey. Our home center consultants have been helping families like yours get the mobile or modular home of their dreams since 1985, and we're excited to help you find just what you're looking for, too. Come by today, and let us help you find your own slice of East Tennessee to call home!

Location

Clayton Homes
2628 Alcoa Hwy, Alcoa, TN
37701, United States

Hours

Reviews

4.0
176 reviews
5 stars
113
4 stars
17
3 stars
7
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific staff members, particularly Haiden, Danielle, and Tyler, for their helpfulness and communication throughout the home buying process.

Communication Issues

Numerous reviews highlighted significant problems with communication, especially after the sale, leading to frustration among customers.

Quality Concerns

Several customers reported ongoing issues with the quality of their homes, including leaks, structural problems, and inadequate repairs.

Mixed Experiences

While some customers had positive experiences and recommended the business, others expressed deep dissatisfaction and regret over their purchases.
  • RF
    Roger Foose
    2 days ago
    5.0
    Danielle did a great job
  • SB
    Sidney Bennett
    Dec 17, 2025
    1.0
    If Google would let me give them zero stars, I sure would.... Not only did their communication skills suck, they sold us a house that is constantly needing fixes on. It took them 6 months to get our back door to stop leaking from them not sealing it right and it still has problems but they basically said the warranty is up so we are SOL even though its been an ongoing issue. My husband had some words with them after going through this issue plus an electric issue with very little communication and their solution was to send us a cutting board.... lolol Biggest regret of our lives but we are stuck because we owe way too much on this POS that we had them put on family land and can't afford to go any where else
  • AA
    Austin Adams
    Dec 11, 2025
    5.0
    Danielle Rogers definitely helped me and my family out even though we chose the Clayton homes closer to our hometown. She also called us back 3 months later to make sure we was takin care of. Highly recommend speaking with her for your next Clayton home purchase.
  • DM
    Dustin McMackin
    Oct 28, 2025
    4.0
    Polite people and a nice setup to view the homes
  • SC
    Sarah Cook
    Oct 3, 2025
    1.0
    If giving this clayton homes of alcoa zero stars was possible I absolutely would in a heartbeat. I spent my hard earned money and my future hard earned money on a quality house to be put in my dream spot. Ive had nothing but one problem after another since the beginning. Communication is one of the biggest issues! I have followed up numerous times with no answers or being put off with "ill pass it along". My backyard pools water, my front door doesnt seal properly allowing bugs into my home, I have chips in the bathtub they agreed to fix upon signing the closing paperwork, nails coming up in the floor, strips coming off the walls, floor creaking, the lady overhead of my project forgot the welcome home day to hand over my keys- I had to reach out seeing as she was late and she admitted to forgetting, they forgot to tell me my water under the sink was turned off due to there not being the correct clamps and such on hoses with caused me a huge water leak, there are huge tire ruts in my yard from where they delivered the home when it was raining.. i could sit here all day. Im extremely unsatisfied. Clayton homes of alcoa took my hard earned money and my dreams and made them so so... such a disappointment. This location should be ashamed of the way they've communicated and carried out the project on my home.

Frequently Asked Questions About Clayton Homes

What types of homes does Clayton Homes of Alcoa offer?

Clayton Homes offers a large selection of manufactured, modular, single wide, double wide, and triple wide homes to choose from.

Where is Clayton Homes located?

Clayton Homes is located at 2628 Alcoa Hwy, Alcoa, TN 37701, USA.