The Retreat at Sumter

Reviews

• CR

  Chad Rosser

  Apr 21, 2026
  1.0
  I also strongly advise any current or future tenants to take photos and video of the appliances and conditions of everything inside of their apartment. There is definitely something deeper going on here at this complex. I am currently dealing with a recent move-out concerning invalid charges for full appliance replacements. However, this complex is using photos from appliances and apartments that aren't even mine. I recommend all military either stationed here or temporary housed at the Retreat, who have issues, to contact legal and Public Affairs on base.
• PC

  Paige Canteen

  Apr 21, 2026
  1.0
  All I have to say is I would strongly advise future tenants to take detailed photos and videos of everything before moving in, because disputes will not be handled fairly.
• JM

  jason massimi

  Jan 12, 2026
  5.0
  To The Retreat, I truly appreciate how much this apartment complex cares about its residents. Management and staff consistently do their best in every situation, whether it’s maintenance, communication, or day-to-day concerns. You can tell they genuinely want residents to feel heard and supported. No place is perfect, but the effort and care shown here make a real difference and set this community apart. They consistently do their best to address concerns promptly and professionally, and they communicate openly throughout the process. It’s clear that resident satisfaction matters here, and that level of commitment creates a positive living experience. -Jay
• DF

  Demi Plie Fsh

  Jan 10, 2026
  2.0
  Slowly getting worse. When i first moved in, it was clean, very well taken care of. I leave a small thing outside, managers contacted me to remove those, and I appreciated it. Now people leave their garbage in grocery bags for weeks, nothing happens. Cover your window with foils and plastic bags, nothing happens. Dogs poop are out of control, especially on dog parks. Also two dog parks are always full of mud the whole year. Still a good complex in Sumter, but nah. You guys were way better than this.
• SR

  Stetson Rogers

  Dec 16, 2025
  2.0
  Th complex is pretty nice but be prepared to be charged a lot of money. The listed prices when applying are significantly lower than what you will pay due to the amenities and valet trash service (that is very inconsistent with pickup times). The maintenance staff was my only good experience with living here they were very friendly and helpful. The office staff could be nice at times but come off very condescending. This apartment charges for luxury but you are getting sub par quality.