Business Details
About
Property Management Company
Oak Trust Properties is a boutique, family owned property management business, headquartered in Summerville, South Carolina. Our purpose, whether you rent from us or hire us to manage your properties, is to give you peace of mind and help you to achieve your financial goals.
We provide our clients with a trustworthy, responsive and highly experienced team of experts that will always make decisions in your best interest to help you secure the best returns for your time and investment. Here at Oak Trust Properties, we promise you’ll get the attention you deserve, each and every time. We’ve got your back.
Oak Trust Properties exists to elevate the property management experience, by establishing genuinely dependable and trusting relationships. Our purpose is to represent the best interests of all parties involved–while providing best in class communication and seamless services. We are a company that genuinely loves what we do, and that is connecting all of the moving parts to provide you with the tools to optimize a successful investment.
-Janet Fields
Location
Hours
Reviews
4.3
447 reviews
5 stars
357
4 stars
14
3 stars
7
2 stars6
1 star
63
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Many customers praised the quick response times and effective communication from property managers.
Maintenance Issues
While some tenants reported prompt repairs, others experienced delays and unresolved maintenance problems, particularly concerning mold and appliance issues.
Deposit Disputes
Numerous reviews highlighted issues with security deposit returns, with many tenants feeling unfairly charged for damages that predated their tenancy.
Customer Service
Feedback varied significantly, with some praising individual staff members for their professionalism and support, while others reported poor service and unprofessional behavior.
Overall Experience
The overall sentiment was mixed, with some tenants having positive experiences while others strongly advised against renting from Oak Trust Properties due to various issues.
- KDKristin DenehyNov 7, 20251.0Extremely unprofessional and dishonest company stay far away! Oak Trust Properties has been the most unprofessional company we’ve ever dealt with in owning a rental property in Charleston. Every time you try to call, you’re told the property manager is “in a meeting” and to make matters worse, they don’t even have a proper phone system that allows transfers. You’re left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough...Oak Trust will only make it worse!! Stay clear! 👎
- LOLeila O'NealOct 22, 20255.0Oaktrust has been wonderful in taking the load off of finding a good tenet and helping them comply with the rental expectations. I am thankful for their kind advice . They are great !
- ECEnid ColonSep 15, 20255.0Muy buen servicio y el servicio fue muy rápido.100% recomendados!!!
- JGJennifer GJul 23, 20255.0The vendor Michael Hodge Plumber LLC did a fantastic job. He was quick and professional!
- WGWinter GrantJul 10, 20255.0Oaktrust used an outside company to handle maintenance request it is alittle cumbersome but Juan Escobedo is so helpful and makes the process less stressful!.
Frequently Asked Questions About Oak Trust Properties
What services does Oak Trust Properties offer?
Oak Trust Properties specializes in property management services to help clients achieve their financial goals.
Where is Oak Trust Properties located?
Oak Trust Properties is located at 201 Sigma Drive, Suite 300, Summerville, SC 29486, USA.
What are the regular business hours of Oak Trust Properties?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends except by appointment.
Can I schedule an appointment on weekends at Oak Trust Properties?
Yes, weekend appointments are available by appointment only.
How can I contact Oak Trust Properties?
You can contact them by phone at +1 843-804-9991 or email at info@oaktrustproperties.com.
Where can I find more information about Oak Trust Properties online?
Visit their website at https://www.oaktrustproperties.com/ or follow their social media pages like their Facebook and Instagram (@oaktrustproperties).
What nearby professional services could be useful when visiting Oak Trust Properties?
Nearby professional services like Kinney Consulting and Maly Consulting LLC offer event photography and financial services that might complement your property management needs.
Are there financial advising services close to Oak Trust Properties?
Yes, Visionary Financial Group LLC provides financial advising services near Oak Trust Properties, which could help you with investment planning.
What nearby real estate agents are available in the area?
Several real estate agents are close by, including Coastie Sells South Carolina, Sweet Tea Lowcountry Homes, and Sylvia Pittman-Meyers Realtor, to assist with property buying or selling.
Does Oak Trust Properties have a presence on social media or online video platforms?
Yes, Oak Trust Properties maintains a LinkedIn page and a YouTube channel to provide updates and useful content.