Oak Trust Properties

4.3
447 reviews
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Business Details

201 Sigma Drive, Summerville, SC
29486, United States
(843) 804-9991
https://www.oaktrustproperties.com/
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About

Property Management Company
Oak Trust Properties is a boutique, family owned property management business, headquartered in Summerville, South Carolina. Our purpose, whether you rent from us or hire us to manage your properties, is to give you peace of mind and help you to achieve your financial goals. We provide our clients with a trustworthy, responsive and highly experienced team of experts that will always make decisions in your best interest to help you secure the best returns for your time and investment. Here at Oak Trust Properties, we promise you’ll get the attention you deserve, each and every time. We’ve got your back. Oak Trust Properties exists to elevate the property management experience, by establishing genuinely dependable and trusting relationships. Our purpose is to represent the best interests of all parties involved–while providing best in class communication and seamless services. We are a company that genuinely loves what we do, and that is connecting all of the moving parts to provide you with the tools to optimize a successful investment. -Janet Fields

Location

Oak Trust Properties
201 Sigma Drive, Summerville, SC
29486, United States

Hours

Reviews

4.3
447 reviews
5 stars
357
4 stars
14
3 stars
7
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported poor communication, including unreturned calls and delayed email responses, leading to frustration.

Professionalism

Several reviews highlighted unprofessional behavior from staff, including dishonesty and lack of accountability.

Maintenance Response

While some tenants praised prompt maintenance responses, others experienced significant delays and unresolved issues.

Deposit Disputes

Numerous renters expressed dissatisfaction with deposit returns, citing excessive charges and unfair deductions.

Mixed Experiences

Feedback varied widely, with some praising the service and responsiveness of specific property managers, while others had negative experiences overall.
  • KD
    Kristin Denehy
    Nov 7, 2025
    1.0
    Extremely unprofessional and dishonest company stay far away! Oak Trust Properties has been the most unprofessional company we’ve ever dealt with in owning a rental property in Charleston. Every time you try to call, you’re told the property manager is “in a meeting” and to make matters worse, they don’t even have a proper phone system that allows transfers. You’re left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough...Oak Trust will only make it worse!! Stay clear! 👎
  • LO
    Leila O'Neal
    Oct 22, 2025
    5.0
    Oaktrust has been wonderful in taking the load off of finding a good tenet and helping them comply with the rental expectations. I am thankful for their kind advice . They are great !
  • EC
    Enid Colon
    Sep 15, 2025
    5.0
    Muy buen servicio y el servicio fue muy rápido.100% recomendados!!!
  • JG
    Jennifer G
    Jul 23, 2025
    5.0
    The vendor Michael Hodge Plumber LLC did a fantastic job. He was quick and professional!
  • MT
    Michelle Trementozzi
    Aug 30, 2017
    5.0
    Our experience with Oak Trust Property Management Company surpassed our expectations! Our rental was in excellent condition when we moved in and any issues we had were quickly corrected and dealt with efficiently. Renting from Oak Trust Properties was a breath of fresh air in comparison to other rental companies in Charleston that we have dealt with. I HIGHLY recommend you choose this company to take care of all your rental needs! You won't be disappointed!
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Frequently Asked Questions About Oak Trust Properties

What services does Oak Trust Properties offer?

Oak Trust Properties specializes in property management services to help clients achieve their financial goals.

Where is Oak Trust Properties located?

Oak Trust Properties is located at 201 Sigma Drive, Suite 300, Summerville, SC 29486, USA.