Oak Trust Properties

4.3
447 reviews
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Business Details

201 Sigma Drive, Summerville, SC
29486, United States
(843) 804-9991
https://www.oaktrustproperties.com/
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About

Property Management Company
Oak Trust Properties is a boutique, family owned property management business, headquartered in Summerville, South Carolina. Our purpose, whether you rent from us or hire us to manage your properties, is to give you peace of mind and help you to achieve your financial goals. We provide our clients with a trustworthy, responsive and highly experienced team of experts that will always make decisions in your best interest to help you secure the best returns for your time and investment. Here at Oak Trust Properties, we promise you’ll get the attention you deserve, each and every time. We’ve got your back. Oak Trust Properties exists to elevate the property management experience, by establishing genuinely dependable and trusting relationships. Our purpose is to represent the best interests of all parties involved–while providing best in class communication and seamless services. We are a company that genuinely loves what we do, and that is connecting all of the moving parts to provide you with the tools to optimize a successful investment. -Janet Fields

Location

Oak Trust Properties
201 Sigma Drive, Summerville, SC
29486, United States

Hours

Reviews

4.3
447 reviews
5 stars
357
4 stars
14
3 stars
7
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported poor communication, including unreturned calls and delayed email responses, leading to frustration.

Professionalism

Several reviews highlighted a lack of professionalism and dishonesty from the staff, with claims of being unresponsive and unhelpful.

Maintenance Response

While some customers praised prompt maintenance responses, others experienced significant delays and unresolved issues, particularly regarding health hazards like mold.

Deposit Disputes

Numerous renters expressed dissatisfaction with the handling of security deposits, citing unfair charges and difficulties in recovering their funds.

Mixed Experiences

There were contrasting experiences, with some tenants praising specific property managers for their responsiveness and professionalism, while others had overwhelmingly negative experiences.
  • KD
    Kristin Denehy
    Nov 7, 2025
    1.0
    Extremely unprofessional and dishonest company stay far away! Oak Trust Properties has been the most unprofessional company we’ve ever dealt with in owning a rental property in Charleston. Every time you try to call, you’re told the property manager is “in a meeting” and to make matters worse, they don’t even have a proper phone system that allows transfers. You’re left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough...Oak Trust will only make it worse!! Stay clear! 👎
  • LO
    Leila O'Neal
    Oct 22, 2025
    5.0
    Oaktrust has been wonderful in taking the load off of finding a good tenet and helping them comply with the rental expectations. I am thankful for their kind advice . They are great !
  • EC
    Enid Colon
    Sep 15, 2025
    5.0
    Muy buen servicio y el servicio fue muy rápido.100% recomendados!!!
  • JG
    Jennifer G
    Jul 23, 2025
    5.0
    The vendor Michael Hodge Plumber LLC did a fantastic job. He was quick and professional!
  • WG
    Winter Grant
    Jul 10, 2025
    5.0
    Oaktrust used an outside company to handle maintenance request it is alittle cumbersome but Juan Escobedo is so helpful and makes the process less stressful!.
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Frequently Asked Questions About Oak Trust Properties

What services does Oak Trust Properties offer?

Oak Trust Properties specializes in property management services to help clients achieve their financial goals.

Where is Oak Trust Properties located?

Oak Trust Properties is located at 201 Sigma Drive, Suite 300, Summerville, SC 29486, USA.