CC
ChristyJane
Sep 19, 2025
I wanted to give this apartment complex a second shot, because not everyone is bubbly and super friendly, and I get that. When I'm shopping for a place to live, however, the attitude of the leasing office can be a deal breaker, as those are the ones you have to interact with when you need something.
Today when I walked in, the agent exclaimed, "You're back!" She seemed excited, and a lot more enthusiastic than my previous visit, so, with a huge smile, I echoed, "Im back!" She then said, "I hope you're here to apply," still smiling. But this is where it immediately went south. When I said, "I'm here because I want to look at your one bedroom again, and I have a couple of questions." The smile was gone, and I sensed instant irritation, as she responded, "What was wrong with the one I showed you?" I explained to her that I didn't like where it was located (the balcony faced the garage), and that I desired to have a unit where the kitchen is on the right-hand side when you walk into the apartment instead of the left." She retorted, "All of the floor plans are the same." I expressed that I understood that and further explained what I was asking for. She countered, "We have no way of knowing what side the kitchens are on until we go into the apartments." At this point my friend walked in, and we just kind of looked at each other uncomfortably like, "What just happened?"
Another agent walked out from the back, so the first agent turned to her and asked, "We don't have any apartments where the kitchens are on opposite sides, do we?" The second agent, nodded, emphatically, as she said, "Yes, we do." I thought to myself, "Phew! Ok! We're getting somehwere!" But, once again, it went south. The first agent says, but do we have a way of knowing which apartments those are?" The second agent frowned, and said, "No, we don't have a way of knowing that." At that point, I was becoming discouraged and feeling rejected, but I still asked, "Do you all not have a diagram or something of the property that shows you the layout of each apartment, like the other complexes that I've viewed?" They both had aggravated looks on their faces, so at that point, I was done. I looked at my friend, now, just as aggravated as they were and said, "Well, I guess we won't get to see any apartments, then. That's that."
So, we got up and left. Neither of them tried to accommodate our needs in any way, and what's worse is that they never said anything remotely close to "good-bye," just complete silence as we walked out of the building.
When we got in the car, I turned to my friend, and I said "Did I say did say something wrong?" She said, "Absolutely not. They clearly just did not want to show you an apartment. That was obvious. This is not the place for you." I said, "I totally agree." We marked an X on The One because of the attitudes and the blatant unwillingness to help.