Goldsmith it's the worst company ever, they are rude and arrogant, they don't care about tenants at all. They only focus what pleasing them, they horrible company, their customer service needs to start over again. I rent a house 🏠 from this company. The place full of roaches. When I called to tell them that they said it's a lie, roaches it's everywhere, i tried everything those roaches keep coming, and they said they not responsible for that. They don't want to do anything, Goldsmith only working for the owners not for the tenants
This company needs special attention because they don't care at all.
EC
Elizabeth Carbone
Aug 4, 2025
1.0
Staff is generally unpleasant and charges severely inflated fees at move out.
NW
Nohe W
Aug 18, 2020
1.0
They never respond emails
BO
Brenda Ocampo
Jul 2, 2019
1.0
If I can give this company 0 stars I would. We trusted this company to manage our property since unfortunately we live out of state.
Lets begin with Ashley , she would charge us a $45 fee every time she would go and "inspect" the property. Ashley kept reassuring us that the property was in good condition. Little did we know that the tenants living in our home were breaking the no pet policy and had our home in terrible conditions. We found out through a close relative that lives in South Carolina. We called to get a new agent since clearly Ashley wasn't doing her job, instead she would charge the fee to lie about the conditions of the house.
When we got a new agent Jayne Nichols, she went in and inspected the house, this time we got back a full report of all the damages and infractions the tenants had in our property.
We finally felt like this company was going to help us out. This is when we received once again a phone call from a close relative that the tenants were removing all of their belongings. NOT ONCE DID THE COMPANY CONTACT US TO INFORM US. They had proceeded to EVICT the tenants without our knowledge. The agent advised us that they were going to charge the prior tenants and told us to get a grand total of what it would cost to fix our property that the tenants would be sent to collections but that most likely they wouldn't pay. Then they proceeded to hold on to the security deposit. THE PROPERTY WAS COMPLETELY TRASHED. It was left in a disgusting condition and now were stuck having to pay for all of the damages, and we have no security deposit.
This company has screwed us over time and time again and did a horrible job at managing our property. We pay monthly and expected a better turn out. Not only do they not do they're job, they are super rude when you confront them or ask any question. They need to get a lesson on customer satisfaction and on simple manners.
IF YOU COME ACROSS THIS COMPANY, DON'T THINK ABOUT IT TWICE , RUN!
Frequently Asked Questions About Goldsmith Company
What services does The Goldsmith Company provide?
The Goldsmith Company manages a broad network of residential rental properties with a trained staff to help secure housing.
Where is The Goldsmith Company located?
It is located at 451 Haywood Rd, Greenville, SC 29607, United States.
What are the business hours of The Goldsmith Company?
The company is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact The Goldsmith Company?
You can call them at +1 864-297-4970 or email ccason@goldsmithpm.com.
Does The Goldsmith Company have a website where I can learn more?
Yes, visit their website at http://www.goldsmithpm.com/ for more information.
Since when has The Goldsmith Company been operating?
The company was established in 1884, indicating a long history in property management.
Which areas does The Goldsmith Company serve?
It primarily serves Greenville, SC, and Greenville County, SC.
Are there any real estate agents nearby that can help with buying properties in Greenville?
Nearby real estate agents like Shirley Austin, Realtor, Jen Perry Coon - Realtor, and JoAnn Lynch in Greenville can assist with buying properties in the area.
What financial services are available near The Goldsmith Company?
Nearby financial services include Finance of America Mortgage LLC, John A. Atkins (mortgage broker), and Steven Sasser - SmartPro Greenville (financial advising).
Are there any places nearby where I can eat or relax after visiting The Goldsmith Company?
Yes, you can visit The Melting Pot for American fondue cuisine, Guadalajara Mexican Restaurant for Mexican food, or the Wine House for a wine bar experience.