It���s time to make every day better with a classic, garden-style apartment at River Crest. Our three bedroom apartments in Columbia, South Carolina, were designed and finished with your needs in mind. Thoughtful touches like fully equipped kitchens work alongside comforting conveniences like air conditioning to provide a fully functional, fully beautiful place to call home. Located near St Andrews Park, you���ll be close to local hot spots and delectable restaurants.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unprofessional behavior from some employees.
Communication Issues
Numerous reviews highlighted problems with communication, including difficulty reaching staff by phone and lack of timely responses to inquiries.
Facility Condition
The facility is generally described as clean and secure, but some customers reported issues with access and maintenance, particularly regarding the gate and key fob functionality.
Refund Problems
Several customers expressed frustration over delayed or missing refunds, indicating a lack of organization in handling financial transactions.
KG
Keara Gleaton
Feb 17, 2026
5.0
Front office staff is amazing and will do what they can to make sure your experience is great Yana and Jamal have made my experience here great so far. The apts aren’t new new but it’s a good place to live
NN
Nina
Feb 2, 2026
1.0
This place will run your application without the application fee being paid then charge you NSF, don’t answer the phone, website inquiry or call you back. Then send it to collections. Make it make sense.
KK
Kayy Kayy
Jan 27, 2026
4.0
Yana is truly one of the most helpful and reliable people in the office. She goes out of her way to assist residents, answer queasuons, and make sure things are always handled. You can tell she genuinely cares and actually puts in the effort to solve problems instead of brushing people off. I do think think the office would run even better with more consistent manager presence and support.
JJ
Jayden
Nov 26, 2025
5.0
My Experience At River Crest Is Amazing! And The Community!
AT
Anna “Anna” Trapp
Aug 30, 2025
5.0
I had a excellent experience thanks to Yana and Alana! Both are incredibly professional, friendly, and go above and beyond to make sure everything runs smoothly. Yana and Alana are always attentive, thorough, and always bring such positive energy to every interaction. Their teamwork and dedication truly stand out and always make a lasting impression. They are a fantastic duo!!