Business Details
About
Property Management Company
Multi-Family Experts Serving Rhode Island & Southern Massachusetts
Location
Stonelink Property Management
15 Circle Street, East Providence, RI
02916, United States
Hours
Reviews
4.4
825 reviews
5 stars
685
4 stars
18
3 stars5
2 stars6
1 star
111
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including delayed repairs, unresolved pest issues, and inadequate responses to urgent requests.
Communication Problems
Customers frequently reported poor communication from the management team, including difficulty reaching staff and lack of timely responses to inquiries.
Positive Staff Feedback
Several reviews praised individual staff members for their professionalism, friendliness, and effective service, particularly in maintenance roles.
Tenant Concerns
Many tenants expressed dissatisfaction with management's handling of tenant issues, including rent increases without improvements and neglect of property conditions.
Mixed Experiences
While some tenants had positive experiences with the leasing process and initial interactions, many others reported significant frustrations after moving in.
- ARAnnelle Rodriguez2 days ago1.0Where do I even begin!! This has to be my worst rental experience ever. Let’s start with the fact their communication SUCKS. You try emailing, try calling, nobody gets back to you as many others have said here. It’s like nobody does their job. These high ratings must be paid reviews because they are horrible. Please read their reviews on yelp, so you can see how terrible they are. I must agree they hire anyone as maintenance and I specifically heard of their maintenance complain about coming to my unit a couple times to fix things. Anywho, let’s talk about the real problem. I moved out due to continued mice infection in my unit. Told them several times about it and all they did was put a bandage on a wound and called it a day. I had to spend hundreds of dollars trynna get rid of these mice situation. Even my neighbor who was also renting with them started to complain about it and had advise me we should reach out to the health department. I moved out, it’s already way over 20 days and haven’t gotten my deposit back. They sent me a fake email stating my deposit was issued and never got it deposited in my bank account. Then I get a letter from them charging me an additional over $1k for routine cleaning and painting. Something that shouldn’t be charged to a tenant unless there’s extreme damage in the unit which wasn’t the case. If you’re planning on renting with these crooks, just don’t. They are money hungry. I need my deposit back or I’ll see in court very soon.
- JJJuan Fortez JrNov 13, 20255.0Luis salinas and eslendy and Adrian are hard workers and very kind. They help me with things without even asking them. Every though there is a language barrier, they still communicate what they’re doing extremely well. I appreciate everything they did/do!
- KLKaylene LNov 7, 20255.0Excellent service from the Stonelink team technicians Oscar Grisales and Luis Salinas, under the coordination of Adrian did an amazing job repairing my unit they were professional friendly on time, and very clean with their work. You can tell they take pride in what they do. Big thanks to Stonelink for having such a reliable and dedicated team. Highly recommended
- ADAlyssa DicristoforoNov 7, 20255.0The coordinator Adrián and the technicians Luis Salinas and Óscar Grisales did an outstanding job with the repairs in my unit. They were very kind, professional, and paid great attention to cleanliness throughout the process. I also want to thank Stonelink for having such a dedicated and highquality team
- CACorina AleongOct 31, 20255.0I'd like to give everyone who's helped so far a 5 start rating I believe there was a Leonard who fixed the doors and did the first pest control inspection, then Dan also Alejandro for being extremely communicative and then there was Luis Cruz who got the heat up and running after hours for me and my babies. Your team at stonelink is filled with phenomenal workers who show up on time and get the job done right. I appreciate all the help and patience that has been given to me and my family thus far. Stonelink and their maintenance team 10/10 in my book !!
Frequently Asked Questions About Stonelink Property Management
What services does Stonelink Property Management offer?
Stonelink Property Management specializes in multi-family property management serving Rhode Island and Southern Massachusetts.
Where is Stonelink Property Management located?
They are located at 15 Circle Street, East Providence, RI 02916, USA.
What are the business hours of Stonelink Property Management?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I contact Stonelink Property Management by phone or email?
You can reach them by phone at +1 401-223-2838 or email at info@stonelinkpm.com.
Does Stonelink Property Management have a website or social media presence?
Yes, their website is https://www.stonelinkpm.com/ and they have a Facebook page at https://www.facebook.com/2084996358401314.
Is there a reliable plumbing and HVAC service near Stonelink Property Management?
Yes, Stonelink Plumbing & Heating is located nearby, offering plumbing and HVAC contractor services.
Where can I find a nearby place to relax and get a beauty treatment near Stonelink Property Management?
Nearby options include SunSational Tanning for tanning and beauty services, Rumford Barber Shop, Got Nail and Spa, and Lovely Nails for salon and spa treatments.
Are there nearby convenience stores or pharmacies close to Stonelink Property Management?
Yes, Walgreens, Rite Aid, and Mutual Mini Mart convenience stores and pharmacies are located nearby for your shopping needs.
What recreational or wellness facilities are close to Stonelink Property Management?
Create Power Yoga nearby offers yoga and gym facilities for sports and recreation to complement your visit.
Where can I find essential financial and mailing services near Stonelink Property Management?
Nearby financial services include Navigant Credit Union and Santander Bank US for banking and ATM services, and Western Union for money transfer services.