Kettle Point Apartments

Reviews

• AA

  Alexa

  Jan 31, 2026
  1.0
  The management company running this property is terrible. First off, if you’re just $15 late on your renters insurance, they used to hit you with a $500 late fee—which is completely illegal under Rhode Island law (late fees on rent can’t be charged until at least 30 days overdue, and similar principles apply here to required insurance payments). They also block any attempts to contact corporate, knowing full well they’re in the wrong. They have now changed the rules about charging those late fees, because they know they were wrong and likely facing pushback or legal issues. At move-out, they automatically charge $200 for carpet cleaning regardless of condition—even when the carpet is well beyond its normal lifespan (about 5 years)—something they are not legally permitted to do (Rhode Island law prohibits charging tenants for routine cleaning or normal wear and tear, including automatic professional carpet cleaning fees, as confirmed by recent Supreme Judicial Court rulings). Once again, they prevent you from reaching corporate because they know their practices won’t hold up. This kind of pattern shows they’re only fixing issues when forced—avoid if you can!
• DD

  David

  Jan 16, 2026
  2.0
  The front door to our apartment building will not lock. I’ve been told that this problem has existed for over three years but they are working on it. This gives access to the building at will from the outside without having to input your code to gain access. I will never rent from an A & R complex again. Other than the management office you do not have to ability to talk to anyone in the corporate offices. The dog park has been unusable for over a year although the management office has received many complaints regarding its condition. Also, you should be wary of the black mold I experienced. When I first reported the issue, maintenance repainted the bathroom ceiling. It wasn’t until the black mold reappeared that they called a remediation company which needed to use fans for days utilizing our electricity. When we went to the office seeking reimbursement for the electricity used for these fans by presenting the electric bills pre and post the usage of these fans, I was told the that corporate denied the claim. This leaves the tenant without any recourse. Management will not supply a phone number to call A&R directly and one cannot be found of the web. Lastly, the sole elevator in the building was out of order on a Friday, and upon calling the emergency number I was informed that they cannot call anyone when the office is closed because the elevator was a luxury and we would have to wait till Monday to report it to the office. Ergo the above are reasons that I will not rent from an A&R community again and you should be wary and consider these prior to executing a lease
• JJ

  Jessica

  Oct 18, 2025
  3.0
  I lived in this apartment complex for 3 years (two separate units), mainly because there are limited housing options in east providence. The walls are VERY THIN. You will hear your neighbor’s conversations and music. If you live anywhere other than the top floor, you will hear your above neighbors walking around or if they drop something. The grounds are well kept. Gym is limited but clean. I did feel safe living here. Ultimately, chose to leave because I was able to get a two bedroom house for the amount they wanted to rent my one bedroom apartment here. Continuously raised my rent every year. The bridge traffic is also making getting in and out of east providence an absolute headache.
• AM

  Andrew Miller

  Sep 19, 2025
  5.0
  My wife and I moved to Kettle Point Apartments from our Eastside Providence condominium 3 weeks ago. We have nothing but praise for the team that helped us transition to this complex. Jessica Cabral is professional, honest and helpful in all aspects of our rental. The maintenance team of Michael Mendonca and Billy Auclair answered our questions, concerns and issues we had with kindness, humor and outstanding service. We feel that this apartment might be our permanent residence. Thank you for all your help! Tina and Andrew J Miller, MD
• JL

  James Langford

  Dec 3, 2019
  5.0
  I chose Kettle Point because of the Management. Karen has been so helpful every step of the way. I am moving in the first of Jan. and she took my calls every week to give me construction updates. I talked to many managerial agents and Karen is the best I have worked with by a mile. Professional, knowledgeable and very well informed. The best. Jamie L