Ryan Homes at Seneca Trails

Reviews

• DL

  Dan Lob

  Nov 6, 2023
  4.0
  The whole buying process was great - Anne was a wonderful sales rep and took the time to walk us through the buying process. The floor plans are very efficient and modern and make great use of the relatively-small build area. It took Ryan a little less than 5 months to build our house. I was worried about quality or workmanship issues given the fast rate of the build, but aside from 2 or 3 small issues which were later remedied. Time will tell how well it holds up. Community is great - lots of young families with kids and everyone waves and smiles and have been very nice to interact with. Feels like it will be a great place to raise kids when the community matures. Lot sizes go from too small to just OK. I will dock a star because Ryan slimmed down a lot of the build design options into tiered packages, which I presume is to cut costs. I think offering customers some more custom options on flooring, carpet, and auxiliary features would greatly improve satisfaction and sale rate.
• ST

  Scott Thompson

  Nov 3, 2023
  5.0
  Wonderful experience with Ryan Homes. Our sales rep, Anne, was wonderful. She was patient and responsive, and she made the selection process a breeze. And our project manager, Dan, was amazing. He called every Friday with an update, and he was quick to answer any questions and address any issues. Lastly, we love the neighborhood! 10/10 would recommend.
• JH

  Javier Hernandez

  Oct 26, 2023
  4.0
  Our house was finished on time, seeing the house being built was quite an experience, closing was a breeze, all paperwork ready and very clear in paper and digital, well organized, this review is only for Ryan Homes, the community and neighbors are so amazing and nice that deserve a separate five stars review. Pros: High quality construction materials, dedicated team, lots of communication, good project managing, the project manager didn't hesitate to put a power outlet that I requested very late in the project, at no extra charge, very responsive with warranty complaints, with that said... Cons: -They forgot to install the cabinets pushers throughout the house. -They forgot to install a damper in the AC/Heater and the top floor of the house did not have AC/Heater and we had to delay the moving for a week. - One of the lights of the porch was damaged, fortunately, we replaced one with a chandelier in the dining area and ended up with the spare to replace. - The grass was seeded, and a flock of birds ruined it before we moved, but it’s our problem. -They declined to provide any of the house drawings, no electrical, no plumbing or sewage, when I asked, I was told that when we hire a contractor, they would know what to do. -The concrete floor of the porch and sidewalks comes unsealed, not even for the first time, and you must seal it or wait for cracks in the winter. -Our driveway was not ready when we moved in, I was told is common, a month later a contractor came and paved it and yellow taped it, so no driveway or garage for a week. -If you move now, be ready to have at least another year of heavy construction trucks and machinery everyday passing in front of your house since they are working on another phase which is on the top of the hill and the only access is through the single road neighborhood, the road is always dirty with construction debris. Like I said, they were very responsive, and all claims were solved promptly and professionally, so overall we are incredibly happy with the house.
• JT

  Jesse Thomas

  Jul 21, 2022
  5.0
  Nice floor plans just to close together

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