The Alden

Reviews

• AE

  Alexandra Elliott

  3 days ago
  1.0
  I got bit by a pitbull going to my car Friday morning and they basically said it’s nothing they can or want to do about it. That the dog may be a “service dog” NO SERVICE DOG I EVER ENCOUNTERED OR SAW ATTACKED ME. I was enjoying living here going on walks im scared to even do that without a weapon for the fear that dog will be outside again & will end me. Because that’s apparently what it takes for people to care. I am just thankful the bite wasn’t bad (this time)
• II

  Inzurrextion

  5 days ago
  1.0
  Do not move here. Do not live or stay here. The often changed management couldn’t care less about you. It’s filthy, parking laws aren’t enforced, and maintenance does the bare minimum. The community laundry room (when I used it) was a disaster, and we were much better off with the laundries in our buildings. Routine pest control does not happen no matter what you’re told. There is an ongoing cockroach and bedbug issue throughout the entirety of the property that has been confirmed to me by two separate pest control workers (that we had to pay for). Prices rise while your quality of life declines. This is no place for a person to live.
• KK

  Kafi

  Feb 21, 2026
  5.0
  I have lived here at The Alden for five years. Was not a great experience until I met Quiana my first experience with Katelyn Roop was horrible. Her attitude is bad and its on her time. Quiana talked me off the ledge. Tyler and Patrick I believe was with Quiana the first time I met her. Apartment li ing has been better she was new and Tyler was rude said Kae ain't here what can I do for you. He stood at the door of the unit i was transferred into and didn't explain. Quiana jumped in and answered everything. When I call the office she is the only one who answers. Jenny has been amazing and I see the changes she is making as a property manager. Patrick is my boy down to earth and calm all the time. Mike thanks for always fixing things in a timely manner.
• RS

  reginald swinney

  Feb 21, 2026
  5.0
  I’ve had a great experience looking at apartments with Ms Daiz. The community is well-maintained, clean, and quiet, which makes it a comfortable place to call home. The landscaping is always kept up nicely, and the overall atmosphere feels safe and welcoming. The apartment layouts are modern and thoughtfully designed, with plenty of natural light and good storage space. Maintenance requests are handled quickly and efficiently, which I really appreciate. The management team has been professional, responsive, and easy to communicate with throughout my time here. The location is another big plus — it’s conveniently close to shopping, dining, and major roadways, making commuting and running errands simple and convenient. Overall, I would definitely recommend Alden South Hill Apartments to anyone looking for a well-managed, comfortable place to live in the area
• GS

  Gabe Sanders

  Feb 15, 2026
  1.0
  I began my lease at the Alden in May of 2024 when a college friend of mine asked me to move in with him. That first apartment was unfortunately the better of the two. A cramp 2 bedroom with AC in the living room, only where my bedroom doorknob fell off was far and away the best Alden had to offer. As that lease ended in January of 2025, we provided 30 days’ notice that we would not be renewing our lease. Unfortunately, we were required to provide 60 days’ notice of nonrenewal, and Alden immediately locked us into another 1-year lease at that apartment. My roommate laughed and left for Texas which left me to try and avoid the lease break fee. Rather than working with me since I was a graduate in December of 2024 and tight for cash the Alden engaged in one of the most deceptive business practices I have ever encountered. They lied blatantly and claimed that I could transfer my lease to another unit for only $575, the total costs amounted to over $1,100, which they forced me to pay up front but layered over a 2-week period (I paid the $575 up front and they tacked on the hidden fees as the transfer date approached). After reaching my transfer apartment which I was unable to view prior to the transfer due to the rushed and distressed nature of the process I saw nails sticking out of the walls, and chipped paint throughout the apartment. At this apartment I also ran into the issue of a doorknob falling off but this time it was my front door, and maintenance took nearly a week to repair it. Lastly, the building I was in had the problem of being a dead ringer; when it got too cold in the winters (usually at night or the early morning) the fire alarm would sound. This happened on multiple occasions, which in the winter of 2025-2026 was terrible as it was the worst winter in a generation and the fire alarm would sound falsely, sometimes twice a week. When leaving I was told to pay an extra $248 in back charged utility bills which seemed structured just to squeeze the last dollar they could from me. Among these charges was a gas bill of $30 a month which was curious considering my unit (building 5427) had no gas as it was baseboard heating and electric appliances. The Alden’s representative told me that they were unsure why I was charged for gas when their records show no gas in the entire building but if I was billed in error then I would get a refund (to date I have not received a refund nor have I learned why I was being charged for gas). If you are planning to rent from the Alden in the South Hills of Pittsburgh I am begging, you to reconsider. Through all the landlord horror stories I have heard about none have been as terrible as my experience with the dollar-chasing slum lords at the Alden. They will not treat you well, they will lie to you, they will avoid putting anything in writing to avoid accountability, and they will add fees for things you didn’t know you could be charged for, it will not be worth it. Additionally, I have not received my security deposit back and I do not expect to as many other reviews here indicate that you will be double billed for damages and they have somehow structured nonrefundable security deposits. EDIT: After moving out a separate company called me and claimed that I owed them $130+ for utility management while I was at the Alden. I refused to pay as I had never heard of or interacted with this company during my lease. Following this the Alden messaged me and claimed I owed $125 as damages because the carpet needed to be cleaned. I refused to pay and stated that they can take the $125 from my security deposit and return the remainder of my security deposit. Instead they chose to take the money from my account without my permission an without notifying me. This practice was disgusting so I am disputing the charge and examining potential legal action against them. PLEASE DO NOT RENT FROM THIS ORGANIZATION UNDER ANY CIRCUMSTANCE.