Chestnut Hill Tower

Reviews

• QQ

  Quiana

  5 days ago
  1.0
  I strongly encourage anyone considering this property to do their research before applying. My experience, combined with what countless current and former residents have already shared, paints a very clear and consistent picture. The issues people repeatedly mention—poor maintenance, ongoing plumbing problems, pest concerns (including mice and cockroaches), safety issues, and lack of responsiveness—are not isolated complaints. They reflect a pattern. During my visit, I personally observed visible water damage in a sample unit, including staining that suggested ongoing leaks behind the walls. Common areas like the package room were disorganized, with deliveries scattered rather than secured. There were also unresolved safety concerns, such as exterior lighting not being fixed, and I witnessed interactions where information provided to residents appeared inconsistent or misleading. From what I both saw and heard, it raised serious concerns about whether units would even meet basic inspection standards required for move-in. Add to that the repeated reports of stolen packages, car break-ins, unreliable elevators, and overall lack of accountability—it becomes very difficult to overlook. At a certain point, when the same concerns come up again and again across reviews and resident experiences, it’s no longer coincidence—it’s reality. Do yourself a favor: take the reviews seriously and consider all your options before committing. I ultimately chose to walk away, and I’m confident it was the right decision.
• MG

  Mel G

  Apr 3, 2026
  1.0
  Scheduled a tour and they confirmed the appointment. We ran 2 minutes late although we text them to ask if it was okay. They said it was okay, asked what we were looking for and advised on preference and they said nothing. We arrive and the young lady stated they had rented the property we was scheduled to see and did not have the decency to call us or tell us when we notified her we would be late due to traffic. Very inconsiderate especially after we came so far. That speaks for the company's business ethics. I will make sure to pass it on to others.
• AM

  Andrew Martuscelli

  Mar 27, 2026
  1.0
  I had a very negative experience during my 2 years living in this apartment complex. I was constantly bothered by domestic disputes among my neighbors that required police intervention. Dozens of cars were stolen from the parking lot. Maintenance proved incapable of fixing plumbing issues I fulfilled my obligations under the lease, never had a noise complaint, and never missed a rent payment. I provided over 60 days notice that I will be vacating, as required by the lease, and the property manager still chose to fine me just under $2000 because I did not submit my notice in the "correct" manner. Trust the negative reviews. There is a reason why they have over 30 vacant apartments right now.
• MJ

  Mike Johnson

  Feb 1, 2026
  5.0
  I had the opportunity to meet with Mimi, the Leasing Consultant. She was professional, welcoming, and very knowledgeable about the property. Even though I was late for the tour. Mimi took the time to answer my questions and provided helpful information that made the experience smooth and informative. Thank you, Mimi, for your assistance and excellent customer service.
• JJ

  Jewel Jones

  Dec 28, 2025
  1.0
  My cat was murder due to lack of security from staff , this is horrible for my mental health, it was my service cat name scribbles. Please don’t move here just moved out 12/12/25. My car got broken into 6 times , a Benz at that. So disrespectful staff aswell. Tried to get physical with me and kicked my service cat