Chatham Commons

4.6
74 reviews

About

Apartment Building
For all the ways you like to live, our garden-style community is ready to meet you there. Find a comfortable studio, 1, 2, or 3 bedroom apartment and a variety of appealing community amenities that invite you in like a fitness center and clubhouse. Whether you’re on your daily commute headed home or keeping it local in our convenient neighborhood, you’ll love everything about this vibrant location in Cranberry Twp, Pennsylvania.

Location

Chatham Commons
5000 Stein Dr, Cranberry Township, PA
16066, United States

Hours

Reviews

4.6
74 reviews
5 stars
60
4 stars
7
3 stars
1
2 stars
1
1 star
5
  • HB
    Han Brummett
    Dec 20, 2025
    1.0
    As a current resident, I would not recommend living here. We pay a premium for a “renovated” apartment; however, our unit is not renovated and does not match what was shown during walkthroughs. The model apartments featured brand-new stainless steel appliances and modern, white bathrooms that matched the rest of the unit. Our apartment does not reflect this at all. The bathrooms have outdated brown cabinets and finishes that were never disclosed prior to move-in. Since moving in, we have experienced ongoing and unresolved maintenance issues. At move-in, the blinds were broken, the refrigerator did not cool properly, the bathroom drain did not work, and the dishwasher was improperly installed. Most concerning, our refrigerator has failed twice, resulting in spoiled food on two separate occasions. Despite multiple requests, management has refused to reimburse us for these losses. We are currently on our second broken refrigerator and have now been without a working fridge for over a week. This is completely unacceptable—especially for a household with a toddler. The proposed solution from the property manager was to walk our food to another building in below-freezing temperatures, up three flights of stairs, as our building does not have an elevator. This is not a reasonable or safe solution. Additional maintenance concerns remain unresolved. We have submitted three requests for a broken dryer that has yet to be repaired. Several outlets in our unit do not work, and when this was reported, we were incorrectly told they were functioning. The same maintenance technician is repeatedly sent and consistently cuts corners rather than fixing issues properly. Management continues to dismiss or minimize these problems. Financially, the costs are misleading. While the unit was advertised at $1,700 per month, we consistently pay over $2,200 monthly before utilities due to undisclosed and excessive fees. This includes a $200+ monthly “amenities package” that offers very little value—only a pool and a small, outdated gym. There is no clubhouse, no recreational areas, and overall the amenities are not worth the cost. We also pay additional fees, including valet trash, which operates inconsistently and without a set schedule. Overall, this property is misleading, poorly managed, and does not deliver what is advertised. Paying extra for a so-called luxury apartment that is neither renovated nor properly maintained is extremely frustrating. This was our first apartment after moving out of our parents’ home, and the experience has been deeply disappointing.
  • LP
    Luke Pedulla
    Oct 14, 2025
    5.0
    I moved into a renovated unit in July of 2025 and so far I have loved this complex! The community is very nice and friendly. We haven’t had to deal with any loud neighbors. The pool and gym are very nice and super well kept. The property manager, Kathie, is so kind and helpful. The maintenance technician, Paul, is so friendly and does a great job taking care of the grounds. If you are looking for a quiet and friendly complex, I definitely recommend you stop by, and take a tour!
  • AP
    Andrew Pillsbury
    Oct 1, 2025
    5.0
    Wonderful people, easy process and everything is so nice and clean here!
  • TD
    Theresa DiPaula
    Oct 1, 2025
    5.0
    Kathie, the property manager, was patient and answered all of our questions prior to move in. Chatham Commons is in a beautiful location. You are close to shopping and dining, but far enough away you feel like you are living in the country. The grounds and buildings are very well kept! On move-in day we were so glad to see luggage carts to use for move in!! The pool and the weight room (with all new equipment) are a nice bonus!! Kathie & Paul (maintenance) have been very responsive with a few minor issues when we moved in!! I would definitely recommend Chatham Commons to anyone looking to rent a beautiful apartment!
  • MJ
    Max Johnson
    Aug 13, 2025
    5.0
    I've been at Chatham Commons for about a month now and looking back, I know I've made the right decision moving here! Kathie, the property manager, truly cares about the people here. Any minor inconvenience I've talked with Kathie about, she's had her amazing team on site within thirty minutes. She always has a smile on her face and is constantly thinking of ways to make Chatham even better. I would highly recommend Chatham to anybody interested!