The Willows at Elmwood Gardens is a 60 unit community located in Coatesville, Pennsylvania in the western portion of Chester County. The property was completely renovated in 2007 and consists of one, two, three and four-bedroom apartments. The apartments feature spacious floorplans, modern kitchens, central air and are energy efficient. The community offers on-site management and maintenance offices, laundry facilities, parking, playground and is pet friendly. Additionally, the community is convenient to Route 30 and a short walk to the Coatesville Station.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.