Management Issues
Numerous reviews highlighted poor communication and unprofessional behavior from the management team, with many residents feeling ignored or mistreated.
Maintenance Problems
Residents reported slow and ineffective maintenance responses, with unresolved issues persisting for months, including pest infestations and appliance failures.
Mixed Experiences with Staff
While some residents praised specific staff members like Stephanie and Taheesha for their helpfulness and professionalism, others reported negative interactions with management and office staff.
Cleanliness and Safety Concerns
Several reviews mentioned issues with cleanliness, including pest problems and poorly maintained common areas, leading to a perception of the property as unsafe or unkempt.
High Costs and Fees
Many customers expressed dissatisfaction with the high rent prices and additional fees for amenities, feeling that the value did not match the cost.