PropM Inc.

4.2
762 reviews

About

Property Management CompanyReal Estate Agency

Location

PropM Inc.
18676 Willamette Drive, West Linn, OR
97068, United States

Hours

Reviews

4.2
762 reviews
5 stars
580
4 stars
20
3 stars
7
2 stars
18
1 star
137

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported poor communication, including slow responses to inquiries and maintenance requests, leading to frustration.

Mixed Experiences

While some tenants had positive experiences with helpful staff and quick maintenance, others faced significant issues with property conditions and management responsiveness.

Property Condition

Several reviews highlighted problems with cleanliness and maintenance of properties upon move-in, including unresolved repairs and inadequate cleaning.

Customer Service

Feedback indicated a lack of professionalism in handling complaints, with some customers feeling dismissed or ignored.

Maintenance Response

While some maintenance requests were handled promptly, many customers experienced delays and dissatisfaction with the quality of repairs.
  • JJ
    Jason
    6 days ago
    5.0
    I had an issue with my hot water heater. The PropM representative Hash was extremely helpful and professional. The Repair services came out and fixed it quickly. Hash followed up with a call to confirm my maintenance was completed. Very professional service.
  • DM
    Danielle Mancuso
    6 days ago
    5.0
    Hash has been incredible to work with. He advocated for us from the start and kept things moving every step of the way. We always felt like he had our back. We’re so grateful for his follow-through, communication, and genuine care. Thank you, Hash, for getting it done!
  • JT
    Jody Thompson
    6 days ago
    5.0
    Prop M has been managing one of my properties in Portland, Oregon for about 6 years now, and they’ve done an amazing job. They’re always quick to respond, handle tenants professionally, and keep the place in great shape without me having to worry about anything.If you need reliable property management in Portland, I definitely recommend Prop M Homes. They’ve made the whole rental process easy for me.
  • KS
    Karishma Shrestha
    Nov 17, 2025
    1.0
    Don’t ever rent from this company, they take over a month or two to even fix work orders. Make sure you document everything, because they will say it never was. Will charge you for their own appliance to fix after you move out.
  • CM
    Chris Miller
    Nov 11, 2025
    1.0
    If PropM responds to this review and denies anything I say, I will update the review with proof they are lying. I keep receipts. - In the 6 years I've rented from them, the majority of the emails I've sent them have gone unanswered. When I bring this up to them, they deny it, and at one point attempted to gaslight me. - The building I live in has been neglected for way too long and it is now causing severe water damage issues that I have to pay out of my own pocket to help fix. I'm literally having to pay for PropM's negligence. It's so bad that the owners are having a third party restoration company relocate us for a few weeks to replace the ceiling in our unit. All of this was avoidable if they were maintaining the building properly over the years. - The building hasn't had a fire inspection in over 22 years and it's painfully obvious. So I guess it's on me to notify the city and fire marshal's office. - There is major construction getting done on the roof right now and absolutely nobody notified any of the tenants. The work shakes the whole building all day and the workers are taking up the entire parking lot. When I asked why we weren't notified, PropM immediately threw the owners under the bus. Go read other reviews and see how often PropM responds with some excuse about a breakdown in communication between them and the owners. That should be a major red flag for prospective renters, even if PropM won't take any accountability. - One time the maintenance guys they sent out took my personal broom from my apartment to clean the roof and gutters and I had to make them go buy me a new one. Another time, a maintenance guy came by to patch a hole in the wall (from a previous repair job involving the reinstallation of an oven PropM improperly installed and nearly caught the apartment on fire) and he bragged to me that he had never patched a wall before. That job is still unfinished 2 years later. - Either PropM or the building owners owe me money. They know they owe me money, so I'm not going to elaborate. I promise I'm not dropping this until I get what is rightfully mine. I came to you in writing with an alternative solution that makes sense for everyone involved. Someone needs to get back to me ASAP or I'm escalating it. - PropM directly asked me for a 5 star Google review and when I responded back with the issues I've had to put up with, they replied with, "no need to leave a review." The audacity... Not once have I ever seen PropM take accountability for anything. That's not an exaggeration.

Frequently Asked Questions About PropM Inc.

What are the operating hours for PropM Inc.?

PropM Inc. is open daily from 7:30 AM to 5:30 PM.

Where is PropM Inc. located?

PropM Inc. is located at 18676 Willamette Drive, Suite 100, West Linn, OR 97068, USA.