Nestled high on a ridge overlooking the Willamette River, The Overlook at the Willamette has all the features to make you feel at home. Our spacious floorplans provide large closets, ceilings fans, covered parking, patios and window coverings. Our residents love all of the perks of our property, including a swimming pool, fitness center and sauna, as well as easy access to biking, hiking, or running in one of the many public parks. For our aquatic adventurers, The Overlook at the Willamette is conveniently located near great spots to kayak down the rapids of the Clackamas or Willamette River. Overlook at the Willamette offers a serene & beautiful setting, as well as a location that is only minutes from downtown Portland.
Beautiful grounds, but horrible mgmt. It's been a revolving door of incompetence and dismal customer service.
LN
Lucas Noling
Oct 27, 2025
1.0
This place is a complete joke. I can’t believe how bad the communication is. Don’t expect them to ever return an email, or be in the office. The girl that works at the front desk is completely useless. I can’t tell you how many times they could not complete basic tasks. It is literally impossible to talk to the property manager. He/she is never available or ever in the office. We had a pipe burst in the unit above us and it was leaking water into our bathroom. We put in routine maintenance requests. It took weeks to even get a response. Finally black mold started to grow in the water logged walls and I had to throw such a fit I finally got them to come fix it. It is supposedly a non smoking complex and the guy below us smoked in his apartment for months and months and months and they did nothing for several months even though we brought it up multiple times. We have recently moved out to a much better place but now they want us to replace the carpet which is absolutely ridiculous. We can’t even pay the bill because we no longer can log into our account since we don’t live there. It took them over two weeks to respond to our last email about it, and finally I drove over there to talk to them. The girl behind the desk who can’t do her job said she would let the property manager know but wouldn’t give us a number or email to contact him directly. It’s been five days and I doubt I’ll ever hear back from the property manager. This place is a scam, i am serious, run away, do not rent an apartment from this place!!!
MR
Monique Richardson
Oct 15, 2025
5.0
so far so good 😊 nice and quiet and management is nice and friendly
TV
Tiffany Villa
Aug 25, 2025
2.0
When we moved in (Oct 2023) we loved it! The area is quite, clean!, and Carla and her team were friendly and very helpful!
Sometime after, the property was purchased by RedTail property management. They have since made wonderful improvements to the aesthetic of the property however my experience with the current management is lacking.
Cons: they dont answer the phones, they do not respond to emails, they do not reserve posted office hours. This makes trying to conduct business next to impossible!
SP
Sally Pilgreen
Aug 21, 2025
5.0
Response to maintenance request was very fast and issue was resolved well.