Regency Care of Rogue Valley

Reviews

• AW

  Abbygail Whitham

  Sep 16, 2025
  5.0
  Regency Care of Rogue Valley has been nothing short of amazing. The staff go above and beyond to make residents feel comfortable, cared for, and respected. From the nurses and CNA’s to the therapy team and administration, everyone treats the residents like family. The communication with families is excellent, and we always feel included in decisions about care. The facility itself is clean, no odor of urine while walking down the halls and the staff are always smiling. The resident care managers are always so helpful and informative when it comes to treatment plans and goals. I am so grateful for the compassion, patience, and professionalism shown every day. I would highly recommend Regency Care of Rogue Calley to anyone looking for skilled nursing or long-term care for their loved one.
• VE

  Victoria Elizabeth

  Feb 11, 2025
  1.0
  One star is too much. Terrible place. Starved in there, a fellow resident told me "the food here is worse than jail." ..he spoke from experience. Neglected. Freezing cold. Treated with disrespect.
• CS

  Charles Simons

  Jun 20, 2021
  1.0
  They are defiantly struggling to get good help. We went for a visit today and they stuck us outside in the heat. When i all the little helper girl why they were doing outside visits with a national weather service heat advisory shesaid we didn't know it was gonna be hot. If you don't want to sit in the heat we can cancel the visit. Lot of compassion for the elderly patients.
• AS

  Anita Stafford

  Oct 30, 2020
  1.0
  Regence Care put a post op hip patient on the city bus to go to a doctor’s appointment to have staples removed and x-rays. Regence gave the patient $2 for the return trip. Why would you put a high risk patient in public transportation in the middle of a pandemic?
• DH

  Danielle Henshall

  Nov 6, 2018
  1.0
  My grandpa was admitted to regency to regain his strength after a fall. I was visiting the aid came in and reeked of marijuana. When I brought it to the attention of the nursing director, she made excuses, saying that it’s legal now and it might be on his clothes from home. I explained that I didn’t smell if before when I spoke with him and that he might have done it on a break and that the smell filled the room. She said she doubted it because it was only 10 o’clock and they normally don’t take their breaks before then. The smell of urine that filled the halls could have been overlooked but there were far more concerning issues. I will say that the next day he had a new aid that was thoughtful and the physical, speech and occupational therapy team seemed to care and take interest in his well being. Other than that nobody there had a clue what was going on with his care. Communication was very poor.