Creekside Village

Reviews

• CR

  Cara Ratkovich

  Nov 28, 2025
  5.0
  We have lived at Creekside for 1+ years. The management and maintenance staff are helpful and friendly. They also communicate well. We appreciate the community standards that the management sets. The place is quiet and well maintained. Very close to town and the river path is in walking distance.
• AC

  Amy Carender

  Nov 8, 2025
  1.0
  Was super surprised to see an apartment building allowed to operate with such disdain for the ADA within the state of Oregon. I thought you had to provide reasonable accommodations. Seems to be a fairly pervasive problem for this property. For however much money you think you’re saving, you better have a savings account twice that size for the inevitable civil suit that I’m sure you’ll catch soon enough.
• JF

  Jessa Fortaliza

  Oct 18, 2025
  2.0
  We lived at Creekside for three years in two different apartments, and I feel it’s worth sharing both the highs and the lows of that experience. Pros: * The staff were responsive and respectful. Non-urgent service requests were usually handled within a day, and maintenance staff were always kind and professional. Office staff, whether in person or by email, were also courteous and usually responded within 24 hours. * The location is excellent. The surrounding trails were a highlight! My toddler learned to ride his bike there, and we discovered his love for ducks and turtles. Halloween in the area was a treat, and the pool was another special spot for family memories. * The 3x2 floor plan was roomy with good storage, two full bathrooms, and a washer/dryer in-unit. The rented garage (though $160/month) was a huge convenience compared to off-site storage. Cons: * Smoke-free policy enforcement: From the moment we moved into our first unit, we consistently battled cigarette smoke entering our home from the beloved downstairs neighbor (who no longer lives there), despite the property being listed as smoke-free. The only way to escalate was by documenting each incident in real time, which placed an unreasonable burden on tenants. After a year and a half, multiple medical letters (I was pregnant during part of this time), and many many emails, we finally secured a transfer. While I’m grateful the transfer was approved, the process felt like a constant uphill battle, and we ended up paying more than the listed rent on the new unit (I'm talking a $230 difference). * Fire incident: The night we moved out of our first unit, there was an electrical fire in the kitchen (due to a maintenance error). Many of our belongings were damaged, and while no one was hurt, there was little communication or accountability from management afterward. * Noise and upkeep priorities: Landscaping looked nice, but the frequency of work (and noise) was excessive, which made working from home difficult. Meanwhile, dog waste was a constant problem on the grounds, as it smelled horribly during the summer heat. It sometimes felt like more resources went into appearances than into ensuring the quality of life for residents inside their units. * Community event oversight: The annual pool party was fun this year, but small details, like not stating raffle drawing times, meant I lost out on a prize I’d won because I had to leave early with my tired baby. Not a deal-breaker, but a reflection of missed opportunities to prioritize current residents’ experiences. * Miscommunication and lockout: At the end of our tenancy, we experienced a major miscommunication that resulted in us being locked out of our unit without proper notice. It was stressful and unsettling, but management ultimately acknowledged the mistake and made the necessary corrections. While we appreciated the resolution, it reflected the ongoing pattern of avoidable issues that made living here exhausting. Final Thought:
We’ve made some good memories at Creekside, and the staff themselves were always kind. But after three years and nearly $77,000 in rent, we learned the hard way that nice landscaping and polite emails don’t make up for policies that leave tenants stuck in unhealthy or unsafe situations. If you’re considering Creekside, know that the surface is shiny, but what really matters is how problems are handled, and that’s where this place fell short for us.
• SB

  Shelly Brady

  Sep 24, 2025
  3.0
  Staff is great, hate the 2nd floor the steps are hard on me.
• KS

  Kate Sigman

  Sep 18, 2025
  5.0
  We lived at Creekside Village for almost 3 years and loved it! The staff are responsive and helpful and the amenities are great. We never had any issues with our neighbors or with car break ins. They even have a security company that drives around to check on things and you can report issues to them if you see something suspicious. There is TONS of extra parking and the mail/garbage locations are spread out in a way that makes them accessible. Our apartment had been recently redone with new carpet and appliances. Like most housing in Eugene, we wished it was a little cheaper but for the neighborhood and the way they kept up the property grounds, we felt like it was fair. Upon move out, we found their assessment of our apartment fair and we didn’t have to fight them like you normally have to with landlords, which we appreciated!