Waterhouse Place

4.0
196 reviews

About

Apartment Building

Location

Waterhouse Place
600 NW Island Terrace, Beaverton, OR
97006, United States

Reviews

4.0
196 reviews
5 stars
123
4 stars
20
3 stars
9
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Maintenance Team

The maintenance staff, particularly Michael and Arty, received high praise for their quick, efficient, and friendly service in addressing repair requests.

Customer Service

Many reviews highlighted the friendly and helpful nature of the leasing and management staff, with specific mentions of staff members like Melanie and Katie.

Community Atmosphere

Residents appreciate the community events and the overall friendly environment, noting the well-kept grounds and amenities.

Concerns with Management

Some tenants expressed dissatisfaction with management responsiveness and communication, particularly regarding maintenance requests and lease issues.

Property Condition

Several reviews pointed out that the apartments are not well updated and have issues such as poor insulation and maintenance problems.
  • SU
    Stormy Uribe
    3 days ago
    5.0
    We were having issues with our drier, and Arty from maintenance came by and fixed it in no time! Very polite and professional, he was also more than happy to answer our questions. Always great service!
  • JD
    Jobe Dinh
    Dec 21, 2025
    5.0
    Andrew helped us with our flooded sink today and did a great job
  • AM
    AV Movies
    Dec 20, 2025
    5.0
    Needed a light switch changed so that I can automate my built in fan - Michael came in and did it before the ink was dry on the request!!! Definitely love the maintenance crew, they are fast courteous and efficient!!
  • TJ
    Thor Jonmundsson
    Nov 25, 2025
    5.0
    Really helpful and friendly staff who respond quickly to service requests. A special shout-out to Michael, who has been especially helpful and pleasant to talk to.
  • JC
    Jenn C
    Nov 18, 2025
    5.0
    Michael the service manager has been super helpful the couple of times that we have needed service in our unit. Our old place would not swap out lightbulbs when they go out, and when we had several go out all at once here, but we couldn't get the fixtures off, we put in a request for assistance. We figured they would just teach us how to remove and replace the fixtures and we'd go buy bulbs that night. Nope! Michael went all the way back to grab all new bulbs for all 3 of our fixtures so we could start fresh. It's such a small detail, but avoided a lot of time out of our schedules going to Home Depot or waiting an on Amazon order. That's what makes a great living experience. Thank you!