Customers frequently reported poor communication, including unanswered emails and phone calls, leading to frustration and unresolved issues.
Customer Service
Many reviews highlighted unprofessional and unhelpful customer service experiences, with some praising individual staff members while others expressed dissatisfaction with the overall management.
Fee Concerns
Numerous complaints were made about rising HOA fees and unclear billing practices, with residents feeling they were being charged for services not rendered.
Maintenance Problems
Residents reported ongoing maintenance issues that were not addressed in a timely manner, contributing to dissatisfaction with the management.
Mixed Staff Performance
While some staff members received positive feedback for their responsiveness and helpfulness, many others were criticized for lack of accountability and support.
CS
Carin Steber
1 day ago
1.0
This company is encouraging and allowing Concord Oaks to bully and harass me as a disabled woman who had to repair and rebuild a rotten, poorly built original fence to securely contain my working service animal. They have ambiguous contracts that require you to maintain your property in good condition at all times, but should you try to repair anything, you’ll be forced to submit a request and wait 30 days for approval while technically in breach of contract. Then they’ll threaten you with property liens and trespass to tear out your private property before the courts can weigh in on the matter. NEVER purchase a home in a community run by Blue Mountain. Pathetic excuse for a business engaging in blatant ableism and discrimination. I’ve had to file a disability discrimination complaint against them and Concord Oaks through U.S. Department of Housing and Urban Development, office of Fair Housing and Equal Opportunity.
KH
Kimberly Higgins
3 days ago
1.0
Our community is extremely disappointed with the lack of urgency and responsiveness from Blue Mountain HOA Management. Despite multiple follow-ups regarding essential maintenance and financial matters, including an approved bid for critical repairs and requests for updated insurance premium information, there has been no meaningful response.
These delays are unacceptable and put the property at risk, especially with inclement weather approaching. While we understand representation may be limited, complete silence from management is inexcusable. Homeowners deserve timely communication and action on approved items, and this level of neglect reflects poorly on the organization’s commitment to its responsibilities.
SH
S. P. Hastings
Nov 5, 2025
2.0
Courtney has been great she tells us exactly what we want to hear.
Only problem is nothing seems to happen. It's been a month since I sent in my first months condo dues to you. The second month you should also have by now but neither month has been posted. I hate to think about sending in my December dues because I don't know if you are getting them even though the my bank says you cashed the check back on October 21st. Whey are the payments getting posted?
KA
Kurt Anderson
Nov 5, 2025
1.0
This HOA who works for Tenny creek is a bunch of hypocrites. First we get a letter saying our trash can be not visible mind you it was not even a month and we had it under our porch. But yet our neighbors have there’s out front for months and no issue. A photo taken today to confirm. Then I get told I can’t have my flag up because it’s political, but having a Biden and Harris flag up isn’t. This is clear censorship and typical liberal mentality.
SR
Sunil Ragi
Nov 3, 2025
5.0
I would really thank and give big kudos to Paola Escobar on the prompt responses which she had provided on the case which had been dealing with for so long time.
She got my request and had been providing updates which really would be more than what a customer would look for and appreciate on those responses via call/email conversation.
Please continue to maintain the same customer relationship on the queries posted and help us with same support in future.
Frequently Asked Questions About Blue Mountain Management
What services does Blue Mountain Management provide?
Blue Mountain Management offers community association and property management services in Oregon.
Where is Blue Mountain Management located?
Blue Mountain Management is located at 17933 Northwest Evergreen Pkwy, #200, Beaverton, OR 97006, at Blue Mountain Management building.
What are the office hours of Blue Mountain Management?
The office is open Monday to Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Blue Mountain Management?
You can reach Blue Mountain Management by phone at +1 503-332-2047 or by email at customerservice@associaonline.com.
Does Blue Mountain Management have an online presence?
Yes, their website is http://www.bluemountaincommunity.com and their Facebook page is Blue Mountain Management in Beaverton, OR.
What category of business is Blue Mountain Management classified under?
It is classified as Property Management Company, Community Association, Property and Building Maintenance, and Associa.
What nearby medical services are close to Blue Mountain Management?
Nearby medical-related services include MediPro Holistic Health for acupuncture and alternative medicine, Northwest Medical for medical supplies, and Tanasbourne Pediatrics for pediatric care.
Are there nearby shopping options around Blue Mountain Management?
Yes, nearby shopping options include Bed Bath & Beyond for home decor and furniture, Ross Dress for Less for clothing, and GameStop for video games and hobbies.
What dining options are available near Blue Mountain Management?
Nearby dining choices include Old Chicago Pizza + Taproom for pizza and sports bar atmosphere, and Sushi Town for Japanese cuisine.
Can you name some professional services near Blue Mountain Management?
Nearby professional services include Traffic Technology Solutions for software development, Berkeley Law and Technology Group for legal services, and Emery & Karrigan, Inc. for insurance.