Brand Certified
Citadel Mortgages
4.6(198 reviews)
Certified by Citadel Mortgages • Mar 01, 2026
Business Details
150 King Street West 2nd Floor Suite 335, Toronto, ON
M5H 1J9, Canada
Certified by Citadel Mortgages • Mar 01, 2026
(866) 600-8762
Certified by Citadel Mortgages • Mar 01, 2026
http://www.citadelmortgages.ca
Certified by Citadel Mortgages • Mar 01, 2026
About
Certified by Citadel Mortgages • Mar 01, 2026
Mortgage BrokerMortgage LenderMortgage RefinanceCommercial Mortgage LenderMortgage ConsultantsMortgage Debt ConsolidationReverse Mortgages
Citadel Mortgages is Canada’s leading full-service mortgage brokerage and lender, serving clients nationwide: Toronto, GTA, Ontario, Manitoba, Alberta, Saskatchewan, PEI, Newfoundland, New Brunswick, Nova Scotia & BC.
💡 Services include: home purchases, refinancing, second mortgages, debt consolidation, HELOCs & self-employed mortgages.
🏠 With our exclusive Citadel Smart Home Plan, clients access some of the lowest mortgage rates in Canada and become mortgage-free faster.
🌟 Featured in the National Post, Financial Post & Toronto Sun.
Licensed Across Canada: ON (FSRA #12993), SK (#509446), NS (#212783099), MB/AB/PEI/NL/NU (#21-07-CI083-1), NB (#210031130), BC (#X301267).
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking garageAvailable
Location
Certified by Citadel Mortgages • Mar 01, 2026
Citadel Mortgages
150 King Street West 2nd Floor Suite 335, Toronto, ON
M5H 1J9, Canada
Hours
Certified by Citadel Mortgages • Mar 01, 2026
Reviews
4.6
198 reviews
5 stars
172
4 stars
3
3 stars
3
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, responsiveness, and dedication of the mortgage brokers, highlighting their ability to guide clients through the mortgage process.
Expertise
Reviewers frequently noted the brokers' knowledge and ability to provide clear, transparent advice, making the mortgage process easier and less stressful.
Process Efficiency
While many customers reported a smooth and efficient mortgage process, some expressed frustration with the amount of documentation required and perceived delays.
Mixed Experiences
There were a few negative reviews regarding communication issues and dissatisfaction with the service, indicating that experiences can vary significantly among clients.
- JTJocelynne TaylorFeb 18, 20265.0It was such an amazing experience to work with Citadel Mortgages! Tushaar Handa assisted me with a new mortgage, he was extremely professional, timely and very helpful! Thank you very much, I can’t say enough!!
- RPRegan PooranJan 24, 20265.0I am been working with William Wong of Citadel Mortgages for the last 2+ months. He is exceptionally reponsive and very capable in moving forward a process with many moving parts. He got the best deal for me and was completely committed to a resolution and conclusion. Moreover, he had my best interest at heart right throughout. Thanks William.
- SBSudhanshu BhatnagarJan 16, 20265.0I recently had the pleasure of working with Vipul Agarwal for my mortgage, and I cannot recommend him highly enough. Our discussions began even before I made an offer on a home, and his early involvement was invaluable. Vipul didn't just find me a good rate; he found the best possible deal by providing genuinely transparent advice. He clearly explained how to structure everything to achieve the optimal rate for my desired property and, most importantly, how to best secure the property itself. His knowledge turned a complex, stressful process into a manageable and confident journey. For anyone looking for a mortgage advisor who is a true advocate, strategic thinker, and transparent partner, Vipul is the absolute best. Thank you for your incredible help!
- IDIan dublackDec 21, 20255.0Working with Tara has been a great experience. Always accessible and helpful
- RKRaj KumarDec 19, 20255.0Quick and easy process. Rajhesh Rajam is a highly supportive person and knowledgeable.
Frequently Asked Questions About Citadel Mortgages
What services does Citadel Mortgages offer?
Citadel Mortgages offers services including home purchases, refinancing, second mortgages, debt consolidation, HELOCs, and self-employed mortgages across Canada.
Where is Citadel Mortgages located?
Citadel Mortgages is located at 150 King Street West 2nd Floor Suite 335, Toronto, ON, M5H 1J9, Canada.
What are the business hours of Citadel Mortgages?
Citadel Mortgages is open daily from 9:00 AM to 9:00 PM.
How can I contact Citadel Mortgages?
You can contact Citadel Mortgages by phone at +1 866-600-8762 or by email at support@citadelmortgages.ca.
Is Citadel Mortgages licensed to operate across Canada?
Yes, Citadel Mortgages is licensed in multiple provinces including Ontario, Saskatchewan, Nova Scotia, Manitoba, Alberta, Prince Edward Island, Newfoundland, New Brunswick, and British Columbia.
Does Citadel Mortgages offer online appointment booking?
Yes, Citadel Mortgages offers online appointments and requires appointments for servicing clients.
Does Citadel Mortgages provide wheelchair accessible parking and unisex restrooms?
Yes, Citadel Mortgages provides wheelchair accessible parking and unisex restrooms for clients.
Are there nearby real estate services to Citadel Mortgages?
Yes, Toronto.condos, a real estate service, is located nearby, which can be useful for clients exploring property options in the area.
What nearby services can I visit around Citadel Mortgages?
Nearby services include Urbana Corp (professional services), Tech Matrix - Toronto (shredding and software development), and Numernaut Professional Corporation (bookkeeping), which might be helpful for related professional needs before or after your mortgage consultation.
Are there venues or event spaces close to Citadel Mortgages?
Yes, Vantage Venues, an event and venue space, is nearby and could be convenient if you plan events in the Toronto area around your mortgage activities.
Brand Certified Facts from Citadel Mortgages
Citadel Mortgages partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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